Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clara (Denise) Wilson

Conroe,United States

Summary

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader with 27 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Emergency Medicine and Intensive Care Units specialty.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Compassionate with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.

Overview

25
25
years of professional experience

Work History

ICU/ER Registered Nurse (Contract) (Core Medstaff)

Kaiser Permanente
12.2023 - 05.2024
  • Enhanced patient care by conducting thorough assessments and developing individualized nursing plans.
  • Streamlined the admission process for patients, resulting in reduced waiting times and improved patient satisfaction.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans, maximizing patient outcomes.
  • Improved patient safety by identifying and addressing potential risks and implementing preventative measures.
  • Provided emotional support for patients and families, fostering trust and rapport during challenging situations.
  • Facilitated effective communication between healthcare professionals, ensuring accurate information sharing and timely decisionmaking.
  • Administered prescribed medications and treatments, adhering to hospital protocols and regulatory guidelines.
  • Mentored new nursing staff members, promoting professional development and enhancing the overall quality of care provided within the ER setting.
  • Contributed to a reduction in medication errors by implementing a double-check system for drug administration.
  • Assisted physicians with diagnostic procedures, providing critical support during emergency situations.
  • Maintained accurate medical records for each patient, ensuring proper documentation of interventions, evaluations, and progress updates.
  • Participated in ongoing education initiatives to remain current on best practices in emergency nursing care.
  • Developed strong relationships with colleagues across departments, fostering a collaborative work environment that enhanced overall patient care delivery processes.
  • Managed multiple tasks simultaneously while maintaining a high level of attention to detail under pressure during busy shifts in the ER department.
  • Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
  • Fostered professional collaboration and participation of staff in decisions affecting patient care and practice environment.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Educated family members and caregivers on patient care instructions.
  • Answered codes quickly and orchestrated efficient, skilled medical care.

ICU/ER Registered Nurse (Contract) (Prolink)

Martin Luther King Jr. Hospital
04.2023 - 12.2023
  • Monitored medication dosages to prevent critical and potentially fatal patient incidents.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed patients recovering from medical or surgical procedures.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.

ER/ICU Charge Nurse (Contract) (Halcyon)

Coast Plaza Doctor's Hospital
01.2023 - 03.2023
  • Enhanced patient care by implementing evidence-based nursing practices and protocols in the ICU.
  • Streamlined communication between interdisciplinary teams for improved patient outcomes and continuity of care.
  • Reduced medication errors by introducing a double-check system among nursing staff members.
  • Improved patient satisfaction scores by fostering a compassionate and supportive environment within the ICU.
  • Mentored and trained new nurses, ensuring they were well-prepared to provide high-quality care in critical situations.
  • Developed comprehensive patient care plans, addressing both physical and emotional needs, to promote optimal recovery.
  • Managed staffing assignments for each shift based on patient acuity levels, ensuring adequate coverage for all areas of the ICU.
  • Assessed patients upon admission for potential risks or complications related to their medical conditions or treatments received.
  • Facilitated rapid response situations by quickly identifying deteriorating patients and alerting appropriate personnel for intervention measures.
  • Enhanced patient care by implementing evidence-based nursing practices and protocols.
  • Streamlined nursing workflows for increased efficiency and improved patient outcomes.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients.
  • Mentored and supervised junior nurses, fostering a supportive and professional work environment.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Implemented quality patient care techniques to align with safety, health, and organizational regulations.
  • Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
  • Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
  • Developed and implemented specific nursing care plans to cater to individual patient needs.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

ICU/ER Registered Nurse(Contract) (Prolink)

Martin Luther King Jr Hospital
10.2022 - 12.2022
  • Evaluated the effectiveness of implemented nursing interventions regularly through feedback from both patients and other healthcare team members.
  • Actively participated in quality improvement initiatives by identifying areas for potential improvement and suggesting evidence-based solutions.
  • Maintained a clean and safe environment for patients and staff, adhering to infection control protocols and reducing the risk of hospital-acquired infections.
  • Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
  • Observed and recorded signs, symptoms, behaviors and physiological status of patient.
  • Assembled equipment and supplies for diagnostic or treatment procedures in specialty service areas.
  • Adhered to required infection control, isolation procedures and aseptic techniques in delivery of patient care.
  • Collected laboratory samples and performed testing in accordance with established policies and procedures and COLA and CLIA regulations.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.

ER/ICU Charge Nurse (Contract) (Healthtrust)

HCA Houston Healthcare Northwest
01.2022 - 10.2022
  • Enhanced patient care by developing and implementing efficient emergency room processes.
  • Improved ER efficiency by effectively managing staff resources and coordinating patient flow.
  • Reduced wait times for patients with streamlined triage procedures and prioritization of critical cases.
  • Ensured high-quality patient care through rigorous monitoring of nursing standards and protocols.
  • Mentored junior nurses, fostering professional development and growth within the team.
  • Collaborated with interdisciplinary teams to optimize patient outcomes during medical emergencies.
  • Managed crisis situations calmly, providing direction to staff for effective resolution of critical incidents.
  • Promoted a supportive work environment by addressing staff concerns and maintaining open communication channels.
  • Developed comprehensive training programs for new hires, ensuring consistent delivery of high-quality nursing care in the ER setting.
  • Maintained regulatory compliance by staying current on industry standards and updating hospital policies accordingly.
  • Implemented quality improvement initiatives that increased overall patient satisfaction scores in the emergency department.
  • Coordinated efficient patient transfers to specialized units, expediting care for critically ill individuals.
  • Assessed staffing needs proactively, adjusting schedules to meet fluctuating patient volumes effectively.
  • Provided compassionate support to families during stressful emergency situations, demonstrating empathy and understanding while remaining professional at all times.
  • Evaluated employee performance regularly, offering constructive feedback and recognizing outstanding contributions from team members.
  • Streamlined documentation processes for improved accuracy and timeliness of medical records.
  • Participated in hospital-wide committees focused on improving safety measures within the facility.
  • Acted as a liaison between ER nursing staff and other hospital departments, facilitating clear communication channels to ensure seamless care transitions.
  • Monitored medication dosages to prevent critical and potentially fatal patient incidents.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

ER/ICU Charge Nurse (Contract) (Maxim Staffing)

Baylor Scott & White
08.2019 - 01.2022
  • Enhanced patient care by implementing evidence-based nursing practices and protocols.
  • Streamlined nursing workflows for increased efficiency and improved patient outcomes.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients.
  • Mentored and supervised junior nurses, fostering a supportive and professional work environment.
  • Reduced medication errors by establishing stringent medication administration procedures.
  • Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
  • Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
  • Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
  • Conducted performance evaluations for nursing staff, identifying areas for improvement and providing constructive feedback.
  • Participated in quality improvement initiatives, contributing to the development of best practices within the department.
  • Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
  • Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
  • Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
  • Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
  • Assisted in budget development and resource allocation processes for the nursing department, ensuring optimal use of funds available for patient care services.
  • Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
  • Continually updated clinical knowledge by attending conferences, seminars or webinars related to Charge Nursing competencies.
  • Organized regular meetings within the department to discuss process improvements or address any challenges faced by our team members.
  • Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.

ICU Charge Nurse (Contract) ( AB Staffing)

Veterans Affairs Medical Center
03.2019 - 08.2019
  • Enhanced patient care by implementing evidence-based nursing practices and protocols in the ICU.
  • Streamlined communication between interdisciplinary teams for improved patient outcomes and continuity of care.
  • Reduced medication errors by introducing a double-check system among nursing staff members.
  • Improved patient satisfaction scores by fostering a compassionate and supportive environment within the ICU.
  • Mentored and trained new nurses, ensuring they were well-prepared to provide high-quality care in critical situations.
  • Developed comprehensive patient care plans, addressing both physical and emotional needs, to promote optimal recovery.
  • Collaborated with physicians to assess, plan, implement, and evaluate individualized patient interventions.
  • Assessed patients upon admission for potential risks or complications related to their medical conditions or treatments received.
  • Managed staffing assignments for each shift based on patient acuity levels, ensuring adequate coverage for all areas of the ICU.
  • Coordinated family meetings to provide updates on patients'' conditions, treatment options, and progress towards goals.
  • Established effective working relationships with support staff, contributing to a cohesive team environment that prioritized patient safety and wellbeing.
  • Facilitated rapid response situations by quickly identifying deteriorating patients and alerting appropriate personnel for intervention measures.
  • Served as an advocate for patients'' rights regarding informed consent, privacy concerns, end-of-life decisions, and ethical dilemmas surrounding critical care.
  • Implemented quality improvement initiatives within the department leading to reduced infection rates among critically ill patients.
  • Promoted adherence to hospital policies and procedures while maintaining compliance with regulatory standards such as JCAHO requirements.
  • Optimized resource utilization through careful allocation of equipment and supplies during periods of high demand or limited availability.
  • Participated in regular rounds with interdisciplinary team members to discuss ongoing plans of care tailored specifically towards patients'' evolving needs.
  • Provided emotional support for families coping with the critical illness or loss of a loved one by offering guidance on available resources and facilitating open communication channels.
  • Maintained accurate and timely documentation of patient assessments, interventions, responses, and outcomes to ensure seamless transition of care during shift changes.
  • Contributed to ongoing professional development within the nursing profession by attending workshops, conferences, and seminars focused on enhancing ICU nursing practices.
  • Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
  • Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
  • Participated in ICU neuro departmental quality improvement initiatives to achieve higher standard of patient care.
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
  • Explained health care issues and ramifications to patients and families to promote informed medical care choices.
  • Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.
  • Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
  • Coordinated patients' post-discharge treatment plans with physicians and other nurses to promote continuity of medical care.
  • Followed HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
  • Assessed respiratory equipment for safety and functionality and requested repair or replacement of non-conforming machines.
  • Worked as part of interdisciplinary rapid response team to determine each patients' imaging and assessment needs to develop and initiate appropriate care plans.
  • Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
  • Evaluated patient histories, complaints, and current symptoms.
  • Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
  • Administered medications and treatments as ordered by physician.
  • Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.

ER Registered Nurse (Contract) (Healthtrust)

Medical City Arlington
01.2017 - 03.2019
  • Mentored new nursing staff members, promoting professional development and enhancing the overall quality of care provided within the ER setting.
  • Administered prescribed medications and treatments, adhering to hospital protocols and regulatory guidelines.
  • Assisted physicians with diagnostic procedures, providing critical support during emergency situations.
  • Contributed to a reduction in medication errors by implementing a double-check system for drug administration.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

ER Registered Nurse (Contract) (Prolink)

Kaiser Permanente
10.2015 - 01.2017
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Recorded details regarding therapies to keep patient charts updated.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

ER/Neuro ICU Registered Nurse

Riverside Regional Medical Center
08.2015 - 10.2015
  • Continuously sought opportunities for professional development, attending conferences and workshops to stay current on advances in neurocritical care nursing.
  • Advocated for patients'' rights and autonomy, creating an environment of trust and respect that empowered individuals to participate actively in their own healthcare decisions.
  • Managed patients recovering from medical or surgical procedures.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Monitored patient reactions after administering medications and IV therapies.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Educated family members and caregivers on patient care instructions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.

Clinical Charge Nurse (Surgical Suite)

Kaiser Surgical Center
01.2015 - 08.2015
  • Reduced medication errors by conducting thorough assessments, reviewing medications, and providing staff education.
  • Streamlined patient flow by coordinating with interdisciplinary teams for timely admissions, discharges, and transfers.
  • Promoted a culture of safety through consistent adherence to infection control practices and reporting incidents promptly.
  • Achieved higher patient satisfaction scores by actively listening to concerns and addressing them in a compassionate manner.
  • Optimized staffing levels by balancing nurse-patient ratios according to acuity and census fluctuations.
  • Mentored new hires, providing support during orientation and ensuring successful transition into the clinical setting.
  • Implemented quality improvement initiatives resulting in increased efficiency of nursing processes.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patients'' needs.
  • Increased staff retention rates by fostering supportive work environments that encouraged professional growth opportunities.
  • Ensured regulatory compliance by staying current on industry standards, updating policies accordingly, and regularly auditing nursing practice.
  • Facilitated smooth operations during high-acuity situations, prioritizing resources efficiently to maintain optimal patient care delivery.

ER Charge Nurse (Staff)

Grady Healthcare System
01.2008 - 01.2015
  • Enhanced patient care by developing and implementing efficient emergency room processes.
  • Improved ER efficiency by effectively managing staff resources and coordinating patient flow.
  • Reduced wait times for patients with streamlined triage procedures and prioritization of critical cases.
  • Ensured high-quality patient care through rigorous monitoring of nursing standards and protocols.
  • Mentored junior nurses, fostering professional development and growth within the team.
  • Collaborated with interdisciplinary teams to optimize patient outcomes during medical emergencies.
  • Managed crisis situations calmly, providing direction to staff for effective resolution of critical incidents.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Monitored medication dosages to prevent critical and potentially fatal patient incidents.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Recorded details regarding therapies to keep patient charts updated.

Nurse Manager Med Surg and Med Surg Tele (Staff)

York Regional Medical Center
05.2005 - 04.2008
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
  • Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
  • Reduced hospital readmission rates with proactive discharge planning and thorough patient education.
  • Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
  • Enhanced patient care by implementing evidence-based nursing practices and protocols.
  • Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
  • Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
  • Established strong relationships with patients'' families, providing support and education throughout the treatment process.
  • Championed continuous learning among staff members, organizing regular educational workshops and seminars.
  • Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
  • Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
  • Implemented best practices in pain management to optimize patient comfort during treatment processes.
  • Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
  • Evaluated emerging healthcare technologies to determine their potential benefits for improving nursing practice.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Managed 48nurses and nursing activities in 150-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
  • Worked at least 48 hours per month as floor nurse to maintain clinical proficiency.
  • Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
  • Reviewed patient transfer records routinely to verify patients received appropriate levels of care.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Contract Licensed Practical Nurse

Favorite Healthcare Staffing NC, GA, & GA
05.2002 - 11.2006
  • Enhanced patient care by conducting thorough assessments and implementing tailored nursing interventions.
  • Streamlined medication administration processes for increased accuracy and timely delivery of medications to patients.
  • Collaborated with interdisciplinary team members to develop comprehensive care plans addressing individual patient needs.
  • Improved patient satisfaction levels by providing compassionate, empathetic, and culturally sensitive care.
  • Reduced hospital readmission rates by conducting effective discharge planning and ensuring appropriate follow-up care.
  • Educated patients and their families on disease prevention, health promotion, and management of chronic conditions.
  • Maintained accurate documentation of patient progress, vital signs, and treatments administered in compliance with regulatory standards.
  • Assisted in the development of policies and procedures to enhance overall nursing practice within the facility.
  • Served as a mentor to new hires, providing guidance on best practices in nursing care delivery and fostering a supportive work environment.
  • Monitored infection control measures, contributing to decreased infection rates within the facility.
  • Utilized evidence-based practices to optimize patient outcomes during their course of treatment.
  • Coordinated with healthcare providers to ensure the timely execution of diagnostic tests and other necessary interventions.
  • Facilitated effective communication between patients, family members, and healthcare providers to ensure continuity of care throughout treatment phases.
  • Actively participated in quality improvement initiatives aimed at enhancing patient safety and streamlining care delivery processes.
  • Demonstrated strong clinical judgment in identifying potential complications or adverse reactions related to treatment plans or prescribed medications.

Licensed Practical Nurse Then Got My RN

Carolinas Medical Center
01.1999 - 03.2017
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Recorded details regarding therapies to keep patient charts updated.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.

Education

No Degree - Licensed Practical Nurse

Gaston College
Dallas, NC
05.2002

Associate of Applied Science - Nursing

Gardner Webb University
Boiling Springs, SC
05.2005

Bachelor of Science - Nursing Science

Spring Arbor University
Spring Arbor, MI
01.2018

Master of Science - Family Nurse Practitioner

Spring Arbor University
Spring Arbor, MI
12.2020

Doctor of Education - Nursing Education

Spring Arbor University
Spring Arbor, MI
08.2025

Skills

  • Health screening
  • Chronic Disease Management
  • Lab result interpretation
  • Nursing staff leadership
  • Data Collection
  • Emergency Response
  • Diabetes management
  • ADL Assistance
  • Precepting
  • Care Planning
  • Wound Care
  • Case Management
  • Unit Administration
  • Chart updating
  • Medical assessment
  • Patient Assessments
  • Taking vitals
  • Patient Relations
  • Emergency Care
  • Infant vitals monitoring
  • Patient care planning
  • Staff Supervision
  • Data analysis
  • Performing EKGs
  • Patient Care
  • Postpartum Care
  • EMR / EHR EPIC, McKesson, Cerner, Allscripts, MEDITECH,
  • Word, Excell, Spreadsheet, Educational, Presentation, and Multimedia use
  • Complex Problem-Solving
  • Women's health exams
  • Patient education and counseling
  • BAC screening/drug screen collection
  • Relationship Building
  • Direct Patient Care
  • Coordinating referrals
  • Telemetry monitoring
  • Seizure Management
  • Patient Assessment
  • Intake and discharge
  • Resource Allocation
  • ICD-9 forms
  • Call triaging
  • Emotional Intelligence
  • Pain clinics
  • Acute care expertise
  • Administering immunizations

Timeline

ICU/ER Registered Nurse (Contract) (Core Medstaff)

Kaiser Permanente
12.2023 - 05.2024

ICU/ER Registered Nurse (Contract) (Prolink)

Martin Luther King Jr. Hospital
04.2023 - 12.2023

ER/ICU Charge Nurse (Contract) (Halcyon)

Coast Plaza Doctor's Hospital
01.2023 - 03.2023

ICU/ER Registered Nurse(Contract) (Prolink)

Martin Luther King Jr Hospital
10.2022 - 12.2022

ER/ICU Charge Nurse (Contract) (Healthtrust)

HCA Houston Healthcare Northwest
01.2022 - 10.2022

ER/ICU Charge Nurse (Contract) (Maxim Staffing)

Baylor Scott & White
08.2019 - 01.2022

ICU Charge Nurse (Contract) ( AB Staffing)

Veterans Affairs Medical Center
03.2019 - 08.2019

ER Registered Nurse (Contract) (Healthtrust)

Medical City Arlington
01.2017 - 03.2019

ER Registered Nurse (Contract) (Prolink)

Kaiser Permanente
10.2015 - 01.2017

ER/Neuro ICU Registered Nurse

Riverside Regional Medical Center
08.2015 - 10.2015

Clinical Charge Nurse (Surgical Suite)

Kaiser Surgical Center
01.2015 - 08.2015

ER Charge Nurse (Staff)

Grady Healthcare System
01.2008 - 01.2015

Nurse Manager Med Surg and Med Surg Tele (Staff)

York Regional Medical Center
05.2005 - 04.2008

Contract Licensed Practical Nurse

Favorite Healthcare Staffing NC, GA, & GA
05.2002 - 11.2006

Licensed Practical Nurse Then Got My RN

Carolinas Medical Center
01.1999 - 03.2017

No Degree - Licensed Practical Nurse

Gaston College

Associate of Applied Science - Nursing

Gardner Webb University

Bachelor of Science - Nursing Science

Spring Arbor University

Master of Science - Family Nurse Practitioner

Spring Arbor University

Doctor of Education - Nursing Education

Spring Arbor University
Clara (Denise) Wilson