Clara Scott
Summary
Adaptable professional with 4 years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the receptionist role at your company.
Overview
7
7
years of professional experience
Work History
Donation Processor
Frisco Family Services
01.2024 - Current
- Increased donation efficiency by accurately sorting and categorizing incoming items.
- Prepared high-quality merchandise displays, creating an attractive shopping experience for customers in the retail store.
- Maintained a clean and organized workspace, allowing for efficient processing of donations.
- Collaborated with team members to meet daily quotas, improving overall productivity.
Studio Coordinator
Waxing the City
12.2022 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Fulfillment Associate
Lowes Home Improvement
05.2021 - 08.2022
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Consulted with outside parties to resolve discrepancies and create expert solutions
- Investigated and resolved customer inquiries and complaints quickly
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill level.
Sales Associate
Hollister. Co
11.2017 - 09.2018
- Met incoming customers and provided immediate assistance
- Retrieved alternate items and sizes upon request
- Listened to customer needs and preferences to provide accurate advice
- Completed purchases with cash, credit, and debit payment methods
- Organized items in a visually appealing manner
- Answered incoming telephone calls with professional and knowledgeable responses.
Education
High School Diploma -
Little Elm High School
Little Elm, TX05.2018
Skills
- Administrative Skills
- Team Collaboration
- Issue Handling
- Technical Support
Timeline
Donation Processor
Frisco Family Services
01.2024 - Current
Studio Coordinator
Waxing the City
12.2022 - 01.2024
Fulfillment Associate
Lowes Home Improvement
05.2021 - 08.2022
Sales Associate
Hollister. Co
11.2017 - 09.2018
High School Diploma -
Little Elm High School
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