Clare Arens
Milton,MA
Summary
Energetic and customer-focused, well-suited for providing exceptional client experiences. Knowledgeable about hair care and styling, with skills in hair treatments and customer service. Passionate about make up. Committed to enhancing client satisfaction and contributing to positive salon/store atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salon Associate/Assistant
She Is Sofie James
03.2023 - 06.2024
- Prepared hair color mixtures accurately, resulting in consistent client satisfaction with color results.
- Provided exceptional customer service during check-in and check-out processes, creating a positive lasting impression.
- Increased customer retention through exceptional service and building strong rapport with clients.
- Answered phone calls professionally, scheduling appointments efficiently to maximize stylist availability.
- Maintained a clean and organized workspace, contributing to a professional and welcoming atmosphere for clients.
- Enhanced client experience by providing personalized consultations and recommending suitable salon services.
- Improved inventory management by conducting regular stock checks and updating internal systems accordingly.
- Helped prepare clients for hair service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Prepared and mixed color formulas for clients' hair.
Bar Back
Dave & Buster's
01.2023 - 07.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Barista
PS Gourmet Coffee
02.2021 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Education
Business Management
Westfield State University
Westfield, MACosmetology
Toni & Guy Cosmetology
Braintree, MA11.2023
Skills
- Sanitation protocols
- Hair styling techniques
- Chemical safety
- High-definition makeup
- Age-appropriate makeup
- Cosmetics selection assistance
Certification
- Licensed Cosmetologist
Timeline
Salon Associate/Assistant
She Is Sofie James
03.2023 - 06.2024
Bar Back
Dave & Buster's
01.2023 - 07.2023
Barista
PS Gourmet Coffee
02.2021 - 01.2023
Business Management
Westfield State University
Cosmetology
Toni & Guy Cosmetology
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