Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
years of professional experience
Work History
Self Employed Services
Pataskala , OH
Small Business Consultant
03.2020 - Current
Job overview
Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
Generated standard or custom reports summarizing business, financial or economic data.
Identified needs of customers promptly and efficiently.
Resolved customer inquiries and complaints requiring management-level escalation.
OCDivas
Pataskala , OH
Realty Specialist
05.2013 - Current
Job overview
Prepared representation contracts, purchase agreements and closing statements.
Communicated with clients to determine property needs and budget constraints.
Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Swept, mopped and sanitized wooden and tile floors.
Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Spot-cleaned glass surfaces and windows with cleaning solutions.
Reduced cleaning time significantly while maintaining company quality standards.
Dusted ceiling fans and air vents to eliminate dirt buildup.
Property tech Industries
Columbus, OH
Administrator
01.2019 - 03.2020
Job overview
Answered telephones to take messages or redirect calls to appropriate colleagues.
Improved office organization by developing filing system and customer database protocols.
Followed up with customer accounts to resolve unpaid or past due accounts.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Identified needs of customers promptly and efficiently.
Ocharleys
Gahanna, OH
Shift Leader
03.2013 - 09.2018
Job overview
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Delegated tasks to employees and monitored activities and task completion.
Checked orders for quality and completeness.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.