CLARE MILLER
Denver,NC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Manager of Training and Development/Assistant Human Resources Manager
Main And Johnson
04.2023 - Current
- Assisted in the recruitment process by screening resumes, scheduling interviews, and holding preliminary interviews.
- Lead training programs, enhancing employee skills and boosting productivity.
- Developed and implemented training strategies, resulting in improved team performance.
- Analyzed training needs, creating tailored programs that address specific skill gaps.
- Collaborated with department heads to align training with organizational goals.
- Monitored and evaluated training effectiveness, making data-driven adjustments.
Remediation Specialist
Lincoln County Schools
01.2020 - 01.2022
- Provided targeted academic support to students, leading to a measurable improvement in test scores.
- Implemented individualized learning plans, resulting in enhanced student comprehension and retention.
- Collaborated with teachers and parents to address learning gaps, fostering a supportive educational environment.
- Analyzed student performance data to identify areas of need, driving effective intervention strategies.
Curriculum Designer
Learner Publishing Group
01.2017 - 01.2018
- Designed and implemented engaging curricula, enhancing student engagement and learning outcomes.
- Collaborated with educators to tailor content, resulting in improved student performance metrics.
- Analyzed educational trends to update materials, ensuring relevance and effectiveness.
- Developed assessment tools to measure student progress, leading to data-driven instructional improvements.
- Created templates using In-Design platform.
- Pioneered interactive digital learning modules, boosting user engagement significantly.
Sales Consultant
Norwex
01.2013 - 01.2017
- Advised clients on product features, leading to a 32% increase in sales and improved customer satisfaction.
- Conducted product demonstrations, resulting in a 28% boost in client engagement and retention.
- Developed tailored sales strategies, achieving measurable growth in market share and revenue.
- Collaborated with team members to streamline sales processes, enhancing overall efficiency and productivity.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Teacher Academy Instructor Human Resources
Charlotte Mecklenburg Schools
01.2006 - 01.2007
- Led professional development sessions, enhancing teaching skills for over 100 educators.
- Developed curriculum materials, improving student engagement and educational outcomes.
- Facilitated workshops, fostering collaborative learning environments among teachers.
- Assessed training needs, tailoring programs to address specific educational challenges.
- Mentored new instructors, ensuring consistent quality and adherence to educational standards.
- Eager to master new skills and contribute positively to team goals.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
Full Time Teacher Mentor
Charlotte Mecklenburg Schools
01.2003 - 01.2006
- Guided new teachers, enhancing their classroom management and instructional skills, fostering student success.
- Developed and implemented mentoring programs, improving teacher retention and performance.
- Collaborated with school administrators to address and resolve instructional challenges, ensuring effective teaching.
- Provided ongoing support and feedback, resulting in measurable improvements in teaching quality.
- Enhanced teaching strategies, mentoring 15+ teachers, boosting student performance.
- Provided continuous support and guidance to new teachers, fostering a collaborative environment.
- Pioneered innovative teaching techniques that were adopted school-wide, enhancing learning outcomes.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Coordinated employee training programs to promote professional development and skill enhancement.
College Instructor
CPCC, UNCC
01.2002 - 01.2003
- Taught undergraduate courses, developed curriculum, and assessed student performance, enhancing academic success.
- Facilitated engaging classroom discussions, fostering critical thinking and collaborative learning.
- Implemented innovative teaching methods, resulting in improved student comprehension and retention.
- Provided individualized support to students, addressing diverse learning needs and promoting academic growth.
- Elevated students' exam results by 20% through targeted curriculum adjustments.
Elementary School Teacher
Charlotte Mecklenburg Schools
01.1999 - 01.2003
- Developed and implemented engaging lesson plans, resulting in improved student performance.
- Collaborated with colleagues to create a supportive learning environment, enhancing student engagement.
- Utilized data-driven strategies to address individual student needs, leading to measurable academic growth.
- Open Court Liaison, Direct Instruction Facilitator, A+ Facilitator, School Testing Coordinator, School Activity Chairperson, Grade Level Chairperson, Chairperson for Right Moves for Youth, EOG Math and Reading preparation tutor.
Education
Certification in Human Resources -
Alison
06.2024
TESOL/TEFL Certification -
University of Maryland Global Campus
01.2004
Masters of Education, Reading Specialist -
University of North Carolina At Charlotte
05.2001
Bachelor of Science, Elementary Education -
State University of NY at Fredonia
05.1997
Skills
- Team leadership
- Problem-solving
- Critical thinking
- Conflict resolution
- Data-driven adjustments
- Efficient problem-solving
- Motivating staff
- Training design
- Organizational alignment
- Recruitment
- Performance management
- Organizational culture understanding
- Strategic planning
- Talent development
- Word
- PowerPoint
- Excel
- In Design
- Photoshop
- Workplace
Presentations
- BNI and Blue Groups on BANK styles and Gallup Strengths
- Multiple companies on Gallup Strengths and how to use data collected effectively and efficiently
- State Reading Conference in Greensboro 2001
- Presenter of Struggling Readers 2000
- Facilitator of New Teacher Orientation 2000
- District Assessment Team 1999-2000
- Facilitator of Lateral Entry Camp 2004-2006
- Presenter of teaching strategies at monthly mentor meetings 2003-2007
Volunteer Experience
- East Lincoln Fire Department, Board Member of the Josh Warren Foundation Raised over 10K each year
- Catawba Springs Elementary School, Secretary for PTO for two years Chairperson for the Playground Committee Raised 70K in one year to purchase two playgrounds
- East Lincoln Middle School, Treasurer for PTO for two years Volunteer for during and after school functions
Timeline
Manager of Training and Development/Assistant Human Resources Manager
Main And Johnson
04.2023 - Current
Remediation Specialist
Lincoln County Schools
01.2020 - 01.2022
Curriculum Designer
Learner Publishing Group
01.2017 - 01.2018
Sales Consultant
Norwex
01.2013 - 01.2017
Teacher Academy Instructor Human Resources
Charlotte Mecklenburg Schools
01.2006 - 01.2007
Full Time Teacher Mentor
Charlotte Mecklenburg Schools
01.2003 - 01.2006
College Instructor
CPCC, UNCC
01.2002 - 01.2003
Elementary School Teacher
Charlotte Mecklenburg Schools
01.1999 - 01.2003
Certification in Human Resources -
Alison
TESOL/TEFL Certification -
University of Maryland Global Campus
Masters of Education, Reading Specialist -
University of North Carolina At Charlotte
Bachelor of Science, Elementary Education -
State University of NY at Fredonia
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