Clareece Melissa Listhrop
McKinney,TX
Summary
Compliance, Contract Negotiation, Contract Drafting, Litigation
Real estate professional with extensive experience in managing property transactions and client interactions. Proven track record of delivering high-quality service and achieving client objectives. Known for strong team collaboration and adaptability in dynamic environments, with skills in market analysis and negotiations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Realty Specialist
US Army Corps of Engineers
09.2019 - Current
- Monitor real estate program execution and make adjustments as necessary based on circumstances and priorities.
- Identify and analyze relevant appraisal issues and review title commitments for proposed acquisitions.
- Interpret and apply relevant federal, state, and local laws, regulations, codes, policies, and ordinances concerning real property and real property transactions.
- Examine real estate title evidence for compliance with applicable USACE and Department of Justice standards identifying and resolving real estate title issues.
- Examine real estate abstracts, real estate title commitments. County taxes records, and county real property records to determine ownership of real estate.
- Examine real estate documents, surveys, probate documents, trusts and other supporting documents to identify and clear clouds on title. Identify and analyze complex legal issues affecting real property, such as; eminent domain, trespass and or encroachment, reservation of rights, leasehold interests, subdivision, prescriptive easements, adverse possession, and or quiet title actions.
- Review negotiation reports and other documents for the acquisition of required property interests, rights, or uses, ensuring all parties involved in the acquisition are notified.
- Draft legal documents and assembly packages for the acquisitions of real estate interest installations of roads, water lines, electrical lines.
- Assist with private landowners, government officials, government agency representatives, attorneys representing property owners, and representatives of various business entities in connection with the acquisition of real property interests.
- Draft rights of entry, offers to sell and declarations of taking in compliance with Army regulation 25-50.
- Coordinate multi-party exchanges between Federal, state, local and non-governmental organizations for the purpose of land acquisition.
- Prepare lease documents for space provisions, including changes in the type of services received, enforcement of lease provisions
- Review and process invoices along with supporting documentation and process checks to accounts payable.
- Provide technical leadership and guidance to team members.
- Provide on-the-job training and keep team members informed of policy and regulatory guidance to accomplish work.
- Serve as project manager for designated complex realty projects and lead an interdisciplinary team office of counsel, custom border patrol and other outside agencies (lessors, developers, contractors and tenant agency personnel. Acquire the space needed from planning and project execution through space delivery. Performs the full range of project management duties, using project management principles and practices and established tools and technology to perform the full range of activities such as project identification, initiation, planning, execution and closeout.
- Survey the existing space inventory for availability for Government-controlled space in satisfying the space requirements customers. Consults and counsels the customers in regard to the release and reduction of space.
- Manages efficient space design and layout through oversight of construction activities related to a customer's initial space alterations or post-occupancy space alterations.
- Serves as the primary contact and technical representative for complex real estate matters coordinating input from other personnel.
- Train Real Estate Specialist new hires regarding real estate form drafting, survey examinations, Google Earth KMZ examination, and the proper processes to assist the Real Estate Division Interagency Support mission.
- Assist with Standard Operating Procedures for Declaration of Taking process to utilize ProjNet system and train employees.
- Responsible for assisting management with the efficient and effective accomplishment of the planning and execution of major real estate acquisition projects.
- Ensure that individual project objectives, milestones and budgets are accomplished within the overall program objectives.
- Certified in the Uniform Relocation Assistance and Real Property Acquisition as of June 18, 2020
Quality Control Specialist
US Small Business Administration
04.2018 - 09.2019
- Reviewed a sample of completed work assignments inclusive of complex business loans, economic injury loans, non-profit organization loans and home loans. To ensure compliance with the Standard Operating Procedure (SOP) and Code of Federal Regulations (CFR) and related Office of Management and Budget (OMB) circulars.
- Audited consumer loan files to ensure for eligibility determinations, credit worthiness and repayment ability for completeness and quality assurance.
- Reviewed economic injury business loans for analysis accuracy including operating cycles, working capital requirements, extent of injury and loss determination that are directly attributable to the disaster.
- Reviewed drafts of complex business loans, economic injury loans, non-profit organization loans and home loans to ensure the approved loan will comply with governing laws, Agency regulations and that all necessary documentation was obtained prior to approval and is sufficient to satisfy the loan stipulations.
- Reviewed loan modifications complex business loans, economic injury loans, non-profit organization loans and home loans to ensure the modifications comply with governing laws, Agency regulations and that the appropriate documents were received reviewed for sufficiency prior to instituting loan changes.
- Conducted quality assurance examination of complex business loans, economic injury loans, non-profit organization loans and home loans disbursements to ensure loan documentation was properly executed and received prior to disbursement and compliance with the loan stipulations and conditions as established by SOP, CFR, Central Office Memoranda, statutory, regulatory and administrative guidelines.
- Organizes, reviews and approves required legal and contractual documentation as appropriate and authorized
- Reviewed complex business loans, non-profit organization loans and home loans to ensure proper total project cost analysis and expenditure review are sufficient for the level of disbursement requested.
- Reviewed random selection of IRS 4506-T samples for legal sufficiency and submission to the IRS. Assist with statistical analysis development of the 4506-T database. Record the audit results and submit a finished final report documenting the audit results.
Paralegal Specialist
US Small Business Administration
10.2017 - 04.2018
- Legal review of loan documents: Conduct legal reviews of residential and business loan applications to ensure they comply with applicable federal laws, regulations, and agency policies.
- Case portfolio management: Manage a portfolio of assigned disaster loans, performing all necessary tasks to facilitate the loan closing process.
- Customer correspondence: Prepare written correspondence and respond to inquiries related to loan files from various parties, including borrowers, attorneys, and other internal and external partners.
- Disbursement recommendations: Make recommendations for the disbursement of loan funds, ensuring compliance with SBA guidelines.
- Data entry and research: Utilize computer applications and mainframe databases to conduct research and perform data entry related to loan files.
- Fact-finding and investigation: Assist in gathering facts, including police reports, photographs, and other evidence, to support the evaluation of disaster loan applications.
- Interdepartmental coordination: Act as a liaison with other departments to ensure the accurate and efficient processing of disaster assistance.
Quality Analyst Business Controls
Bank of America Home Loans
01.2016 - 05.2017
- Conducts interviews with loan applicants, reviews loan applications, and makes preliminary inquiries to develop factual information to assess the eligibility of applicants
- Reviewed any other required submissions to satisfy the stipulations and any required proofs for compliance with the L&A, SOP, CFR, Central Office Memos, statutory, regulatory and administrative guidelines.
- Advised and answered Borrowers questions concerning compliance, required proofs or other documentation needed to satisfy loan requirements and stipulations.
- Reviewed and responded to Borrowers correspondence and initiated loan modifications, construction expenditure reviews and document issuance.
- Researched state and local laws, including but not limited to, statutes, ordinances, regulations and policies.
- Performed initial, subsequent and final disbursement on home loans.
Senior Title Curative Specialist
Bank of America Home Loans
01.2016 - 05.2017
- Prepared audit plans, conducted internal audits, prepare reports and tracked findings associated with the evaluation of the software development process.
- Participated in Federal Government program evaluations and audits. (Ex: VA guidelines and CFPB)
- Assisted in the implementation and tracking of quality indicators; utilized data trends to identify opportunities for improvement.
- Assisted line of business and increased accuracy scores from 85% to 97% in a two month time frame.
- Examined all documents in chain of title for validity including multiple and complex court cases utilizing advanced knowledge of legal descriptions and real property laws.
- Conducted research and interpreted laws and applicable law application.
- Verified how the title was vested and reviewed for outstanding liens and/or encumbrance. Determined requirements for necessary curative action if needed.
- Managed a portfolio of open title issues requiring resolution.
- Scheduled closings on single family homes and coordinated with other title companies to ensure timely and acceptable closing of a transaction.
- Processed invoices related to project expenses inclusive of establishing vendors, insurance compliance, title updates/endorsements, payment status, and verified invoices were within the contract/agreement budget.
- Supported investor/insurer/statutory & regulatory claims within assigned service level agreements.
- Processed short sales, foreclosures, third party, charge off, security, loss mitigation & deed in lieu claims.
- Researched deposit and advanced loan history and reviewed refunds and with the mortgage insurance department.
- Reviewed and consulted with hazard insurance department on disbursement of hazard settlements and determine if refunds were needed. Ensured accuracy of system updates before moving insurance claim to next phase.
- Analyzed, identified and corrected system data issues.
- Provided subject matter expertise on processes when representing the department in projects or meetings.
- Provided support to senior leadership, project managers and partners to ensure goals were met and requests were successfully closed out.
- Supervised transactional executions and responses to investors and third party inquiries.
- Managed outsource vendors to ensure timely and accurate transactions.
- Supervised daily activities and team production to ensure departmental guidelines were current.
- Reviewed quality audits to ensure compliance with investor guidelines.
- Trained and developed team members on governing rules and regulations.
- Supported 10 closing officers and 5 title curatives operations.
Senior Conventional Claims and Support Specialist
Bank of America Home Loans
12.2014 - 01.2016
Project Management
Bank of America Home Loans
01.2013 - 12.2014
Pre-Audit Team Manager
Bank of America Home Loans
12.2012 - 12.2013
Servicing Team Manager-Closing/Title
Bank of America Home Loans
09.2008 - 12.2012
Senior Closing Officer
Bank of America Home Loans
09.2006 - 09.2008
Senior Foreclosure Specialist
Bank of America Home Loans
10.2004 - 03.2006
Workout Negotiator
Bank of America Home Loans
04.2001 - 10.2004
Education
High School Diploma -
Richardson High School
Richardson, TXSkills
- Real estate management
- Site acquisition
- Property valuation
- Annual appraisal assessment
- Detailed compliance review
- Comprehensive portfolio analysis
- Title review expertise
- Lease compliance administration
- Cross-functional teamwork
- Teamwork and collaboration
- Effective problem resolution
- Organizational time strategies
- Attention to detail
- Accounting and bookkeeping
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer experience enhancement
- Organizational skills
- Team collaboration
- Property inspections
- Concise written communication
Accomplishments
- Led a team of 12 staff members, guiding daily operations, managing performance, and coaching for professional development.
- Developed and implemented new inventory tracking spreadsheets using Microsoft Excel, improving data accuracy and visibility.
- Expedited project completion by delivering presentations and deliverables with a focus on accuracy and efficiency.
Certification
- Loan Officer Certificate for Consumer Loans of Fundamental of Loan Processing
- Champions School of Real Estate 2003
- Certified in the Uniform Relocation Assistance and Real Property Acquisition
- Proficient with Microsoft Office programs including Word and Excel
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Realty Specialist
US Army Corps of Engineers
09.2019 - Current
Quality Control Specialist
US Small Business Administration
04.2018 - 09.2019
Paralegal Specialist
US Small Business Administration
10.2017 - 04.2018
Quality Analyst Business Controls
Bank of America Home Loans
01.2016 - 05.2017
Senior Title Curative Specialist
Bank of America Home Loans
01.2016 - 05.2017
Senior Conventional Claims and Support Specialist
Bank of America Home Loans
12.2014 - 01.2016
Project Management
Bank of America Home Loans
01.2013 - 12.2014
Pre-Audit Team Manager
Bank of America Home Loans
12.2012 - 12.2013
Servicing Team Manager-Closing/Title
Bank of America Home Loans
09.2008 - 12.2012
Senior Closing Officer
Bank of America Home Loans
09.2006 - 09.2008
Senior Foreclosure Specialist
Bank of America Home Loans
10.2004 - 03.2006
Workout Negotiator
Bank of America Home Loans
04.2001 - 10.2004
High School Diploma -
Richardson High School
Extensive experience
Extensive experience managing and various types of legal matters. Well-prepared to provide counsel on contracts, acquisitions, agreements, legal risk, and compliance with various state and federal laws and government regulations. Dedicated leader with exceptional communication skills and a proven track record of success in negotiating, writing, and executing complex and international agreements and contracts.
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