Clarence Bradford
Saint Louis,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.
Overview
13
13
years of professional experience
Work History
Bareback Buster
Garden on Grand
10.2016 - 06.2017
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered food to customers at bar and tables.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Restocked ice, condiments, and snacks.
- Assisted in setting up and breaking down bar area for special events.
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Grill Manager
McDonald
06.2008 - 06.2012
- Provided support to crew members through all facets of food preparation and delivery.
- Distributed food to team members with efficiency in high-volume environment.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Trained new team members on kitchen operations and safety protocols.
Grill Worker
El Pollo Loco
01.2009 - 05.2010
- Cleaned and maintained kitchen equipment regularly.
- Grilled meats and seafood to customer specifications.
- Distributed food to team members with efficiency in high-volume environment.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Provided support to crew members through all facets of food preparation and delivery.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Restocked stations and supplies during slower periods between rushes.
- Cleaned food preparation equipment, work areas, and counters or tables.
- Interacted with guests to obtain feedback on product quality and service levels.
- Utilized problem-solving skills to address customer complaints.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
Cashier/Customer Service
Lion's Choice
08.2006 - 08.2008
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register to record transactions accurately and efficiently.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Cleaned and organized kitchen, dining and service areas.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Utilized POS system to receive and process food and beverage orders.
- Greeted customers and answered inquiries regarding menu items and specials.
Cook/Grill Worker
McDonald's
06.2004 - 08.2007
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Education
Some College (No Degree) - General Studies
St Louis Community College
Saint Louis, United StatesHigh School Diploma -
Rockwood Summit High School
Saint Louis, United States01.2007
Skills
- Customer Service
- Communication
- Food Safety
- Cash Register
- Complaint Handling
- Workplace Cleanliness
- Complaints Management
- Multitasking
- Ability to lift objects weighing over 40 lbs
- Employee Training
- Product Knowledge
- Shipping and receiving
- Quality Control
- Inventory Tracking
- Storage Organization
Training
05/2017, St. Louis University, St Louis, MO, OSHA 7300 Confined Space, Asbestos Abatement (Licensed), Lead Abatement (Licensed), Lead Renovator, Repair & Painting, OSHA 7405 Fall Hazard Awareness (Construction), Mold Remediation, 40-Hour HAZWOPER, Introduction to Environmental Technologies, Underground Storage Tanks, OSHA 10-Hour Construction & General Industry, OSHA 7205 Health Hazard Awareness, OSHA 7410 Managing Excavation Hazards, OSHA 7200 Blood borne Pathogens, Environmental Sampling & Monitoring, Storm Water Management, Radiation Worker, Innovative/Alternative Treatment Technologies, Name any other Related Training Class
Timeline
Bareback Buster
Garden on Grand
10.2016 - 06.2017
Grill Worker
El Pollo Loco
01.2009 - 05.2010
Grill Manager
McDonald
06.2008 - 06.2012
Cashier/Customer Service
Lion's Choice
08.2006 - 08.2008
Cook/Grill Worker
McDonald's
06.2004 - 08.2007
Some College (No Degree) - General Studies
St Louis Community College
High School Diploma -
Rockwood Summit High School
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