Clarence Buenavista
Jacksonville,Florida
Summary
Dynamic Warehouse Manager with proven expertise at Daikin Comfort Technologies in inventory management and shipping operations. Successfully redesigned warehouse layout to enhance efficiency, while fostering a motivated team culture. Skilled in forklift operations and adept at resolving conflicts, ensuring a safe and productive work environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Daikin Comfort Technologies
10.2022 - 05.2025
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
Customer Service Representative
Daikin Comfort Technologies
06.2012 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Flood Mediation Technician
MicroTech
10.2011 - 06.2012
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
CDL Truck Driver
Commercial Carriers Insurance Agency
09.2010 - 08.2011
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Pest Control Technician
Peninsular Pest Control
03.2005 - 07.2010
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
Education
High School Diploma -
Fscj
Jacksonville, Fl04.2008
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
Certification
Gone thru multiple certifications through the company certification courses. Recertification was done every 3 years.
Timeline
Warehouse Manager
Daikin Comfort Technologies
10.2022 - 05.2025
Customer Service Representative
Daikin Comfort Technologies
06.2012 - 10.2022
Flood Mediation Technician
MicroTech
10.2011 - 06.2012
CDL Truck Driver
Commercial Carriers Insurance Agency
09.2010 - 08.2011
Pest Control Technician
Peninsular Pest Control
03.2005 - 07.2010
High School Diploma -
Fscj
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