Summary
Overview
Work History
Education
Skills
Timeline

Clarence Castaine

Lake Charles,LA

Summary

Dynamic professional with a strong background in community outreach and relationship building, honed as a Missionary at Friendships Fort Mercy. Proven ability to foster trust and enhance cultural understanding, complemented by exceptional crisis management and communication skills. Committed to creating inclusive environments and driving client satisfaction through innovative solutions.

Overview

40
40
years of professional experience

Work History

Missionary

Friendships Fort Mercy
04.2023 - 04.2025
  • Fostered enduring connections with community members through empathetic communication.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Developed effective communication skills by interacting with diverse populations in various settings.
  • Established trust within the community through regular engagement and consistent support.
  • Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
  • Strengthened community relations by organizing and participating in outreach programs.
  • Fostered an inclusive atmosphere where individuals from different backgrounds could come together to form a united community.

Owner

Data Savers
01.1995 - 04.2003
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Owner/ Job Coordinator

Building Contrators
01.1985 - 02.1995
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

Baccalaureate - Marketing

McNeese State University, Lake Charles, LA
05.1974

Minor in Business management

Skills

  • Educational leadership
  • Discipleship training
  • Creativity and innovation
  • Cultural adaptability
  • Training proficiency
  • Group facilitation
  • Meeting organization
  • Crisis management
  • Community outreach
  • Bible study
  • First aid training
  • Fundraising expertise
  • Building maintenance
  • Meeting leadership
  • Reporting skills
  • Teaching
  • Data entry
  • Critical thinking
  • Problem resolution
  • Customer relations
  • Relationship building
  • Call center experience
  • Customer service
  • Active listening
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Microsoft Excel
  • Complaint resolution
  • Payment processing
  • Client relations
  • Customer satisfaction measurement
  • Professional telephone demeanor
  • Call center operations

Timeline

Missionary - Friendships Fort Mercy
04.2023 - 04.2025
Owner - Data Savers
01.1995 - 04.2003
Owner/ Job Coordinator - Building Contrators
01.1985 - 02.1995
McNeese State University - Baccalaureate, Marketing

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Clarence Castaine