Strong leader with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
15
15
years of professional experience
Work History
District Parent Liaison
West Tallahatchie School District
08.2021 - Current
Strengthened parent-school communication by organizing and leading regular meetings, addressing concerns, and providing updates on school initiatives.
Provided support to families in need by connecting them with relevant resources within the community.
Enhanced family engagement in school activities by creating and implementing informative workshops and events.
Developed strong relationships with parents through consistent communication and active listening, promoting a positive school environment.
Coordinated volunteer opportunities for parents to contribute their time and skills to the school community, fostering a sense of involvement and ownership.
Organized educational workshops for parents on topics such as literacy development, homework strategies, and healthy lifestyles, empowering families to better support their children''s learning at home.
Assisted administration in identifying areas of improvement within the school through the analysis of parent feedback surveys.
Coordinated parent education initiatives, including guest speakers and workshops, to provide families with valuable information on various topics related to child development and academic success.
Student Advisor
Coahoma Community College/CECHS
08.2018 - 07.2021
Organized workshops for students focusing on essential skills such as time management, study techniques, and stress reduction.
Collaborated with campus departments to identify opportunities for additional support or accommodations for students facing unique challenges.
Enhanced student retention by providing personalized academic guidance and support.
Boosted graduation rates through proactive advising on course selection and degree requirements.
Improved student satisfaction by offering tailored resources for academic success and career development.
Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.
Advocated for student needs within administrative processes, ensuring fair treatment and equitable access to resources.
Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
Participated in ongoing professional development opportunities related to student success strategies and industry trends.
Pointed students to relevant information about academic and personal support services available on campus.
Monitored student progress to drive successful academic outcomes.
District Manager
Double Quick Inc
09.2011 - 06.2018
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Supervised 7 locations to enforce high-quality standards of operation.
Modeled best practices for sales and customer service.
Store Manager
Freds
01.2009 - 08.2011
Improved customer satisfaction through staff training in customer service and product knowledge.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Managed inventory control, cash control, and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
BBA - Organizational Leadership
Philander Smith College
Little Rock, AR
05.2024
Associate of Arts - General Studies
Coahoma Community College
Clarksdale, MS
05.2023
High School Diploma -
West Tallahatchie High School
Webb, MS
05.2005
Skills
Recordkeeping Skills
Operations Management
Recruiting and Hiring
Training Development
Team building
Compliance Monitoring
Workforce Development
Budget Management
Financial Management
Human Resource Management
Strategic Planning
Staff Recruiting
Staff Supervision
Leadership Skills
Business Administration
Policies and Procedures
Timeline
District Parent Liaison
West Tallahatchie School District
08.2021 - Current
Student Advisor
Coahoma Community College/CECHS
08.2018 - 07.2021
District Manager
Double Quick Inc
09.2011 - 06.2018
Store Manager
Freds
01.2009 - 08.2011
BBA - Organizational Leadership
Philander Smith College
Associate of Arts - General Studies
Coahoma Community College
High School Diploma -
West Tallahatchie High School
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