Clarence Jackson
Macon,GA
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Resourceful Automotive Technician knowledgeable about regulations governing vehicle safety. Well-versed in disassembling parts and inspecting for wear and testing and adjusting systems to meet manufacturer's performance specifications. Adaptable and dependable individual familiar with mechanical, electronic and electric components.
Friendly automotive technician commended for attentively listening to customers and quickly finding solutions to issues. Detailed individual with several years of hands-on experience inspecting, repairing and maintaining vehicles. Versed in replacing dysfunctional parts and providing proper estimates for repair work.
Seasoned Automotive Technician with solid background in vehicle repair and maintenance. Possess strong diagnostic skills, adept at troubleshooting complex mechanical issues while ensuring quality customer service. Demonstrated abilities in team leadership, task management, and effective communication. Previous roles have seen significant improvements in efficiency and customer satisfaction rates due to innovative problem-solving strategies and a commitment to continuous professional development.
Resourceful Automotive Technician highly productive in completing tasks efficiently. Specialize in diagnostics, repair techniques, and vehicle maintenance with strong problem-solving abilities. Skilled in time management, teamwork, and adaptability to ensure peak performance in fast-paced environments. Excel at utilizing technical knowledge and interpersonal skills to deliver exceptional service.
Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering several years in the field and a hardworking, reliable nature.
Great problem-solver with strong background as qualified professional. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Skilled professional demonstrates abilities in troubleshooting and fixing problems within all vehicle systems. Adept at working quickly and accurately to repair, replace, or refurbish components. Proficient in maintaining records, updating logs and training employees.
Successful professional offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments.
Overview
11
11
years of professional experience
Work History
Automotive Technician
Grants Tire & Auto
Macon, GA
02.2018 - 09.2024
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Adjusted headlights for proper alignment per customer request.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed drive ability tests on vehicles after repairs were completed.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Communicated effectively with customers about repair progress and costs involved.
- Operated a variety of shop equipment safely and efficiently.
- Adhered strictly to company policies concerning quality control standards.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Evaluated, repaired and aligned vehicle suspensions.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
Inventory Manager
Cheers Bar
Macon, GA
06.2013 - 02.2018
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Ensured product quality and safety standards were met throughout the inventory process.
- Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
- Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
- Conducted periodic reviews of purchasing policies and procedures to ensure accuracy in ordering, delivery timelines, invoicing.
- Negotiated contracts with vendors while ensuring cost-effectiveness and adherence to company policies.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
- Established effective relationships with suppliers to ensure optimal service at competitive prices.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
- Utilized warehouse management systems software for tracking products from receipt through shipment.
- Adhered to all safety regulations when handling hazardous materials in compliance with OSHA guidelines.
- Assisted in developing strategies for maintaining appropriate safety stock levels based on historical usage data.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Coordinated with internal departments regarding returns, exchanges, credits due to damaged goods or wrong shipments.
- Provided training sessions on proper use of WMS software applications for new personnel.
- Participated in annual physical inventories conducted at multiple locations.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
- Monitored inventories on computer to generate accurate reports.
- Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Analyzed stock levels and processes to predict inventory problems and formulate solutions.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Retained optimal inventory levels to prevent disruptions in business operations.
- Examined levels of supplies and material to determine shortages.
- Organized and cleaned backroom and equipment to improve operations.
- Led team of inventory employees to receive and record new stock.
- Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
- Handled ad resolved escalated situations related to inbound and outbound deliveries.
- Followed operational guidelines to properly unload and stock merchandise.
- Developed and enforced inventory control policies and procedures to ensure compliance and operational efficiency.
- Managed inventory levels across multiple warehouse locations, ensuring optimal stock quantities.
- Led annual physical inventory counts, coordinating with cross-functional teams to ensure accuracy.
- Developed and executed inventory reduction strategies, improving operational efficiency.
- Monitored and reported on key inventory performance indicators to senior management regularly.
- Negotiated with suppliers to secure favorable terms and improve supply chain efficiency.
Education
Associate of Science - Marketing Management
Central Georgia Technical College
Macon, GA06-2013
Skills
- Bay maintenance
- Electrical failure repairs
- Chemical disposal
- Inspecting vehicles
- System repairs
- Ticket writing
- Alignments experience
- Courtesy inspection
Timeline
Automotive Technician
Grants Tire & Auto
02.2018 - 09.2024
Inventory Manager
Cheers Bar
06.2013 - 02.2018
Associate of Science - Marketing Management
Central Georgia Technical College