Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Clarence Joseph

Metairie,LA

Summary

With a proven track record at AutoZone, I excel in customer engagement and product knowledge, significantly enhancing shopping experiences. Skilled in both cash handling and fostering team collaboration, I consistently exceed sales targets through effective product promotion and exceptional service, demonstrating a strong work ethic and material handling expertise.

Overview

4
4
years of professional experience

Work History

Floor Associate

AutoZone
09.2024 - Current
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.
  • Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
  • Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
  • Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
  • Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
  • Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
  • Assisted in maintaining a safe work environment by promptly reporting any hazards or safety concerns observed on the sales floor.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Exceeded personal sales targets consistently through proactive engagement with customers on the floor.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.

HVAC Assistant

Private Contractor
07.2023 - 06.2024
  • Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Ensured timely completion of projects by efficiently managing tasks and coordinating with team members.
  • Provided exceptional customer service by effectively communicating with clients throughout all stages of projects.
  • Maintained safe work environments by adhering to strict safety protocols and guidelines.
  • Joined pipes or tubing to refrigerant and water sources to form complete circuit.
  • Used Type tools to install, connect and adjust thermostats, humidistats and timers.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Repaired and replaced motors, bearings and belts.

Line Cook

Bistro Byronz
03.2024 - 05.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Floor Associate

Ace Hardware Stores
06.2023 - 11.2023
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
  • Answered questions about store policies and addressed customer concerns.
  • Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Informed customers of current store promotions to encourage additional sales purchases.

Sales Associate

Rouses Supermarket
06.2020 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Car Wash Sparkle
12.2020 - 04.2021
  • Engage with customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

HVAC - Air Conditioning And Regrigeration

NorthShore Technical College
Lacombe, LA

High School Diploma - General Studies

Manderville High School
Mandeville, LA
05.2023

Skills

  • Customer engagement
  • Shelf stocking
  • Product knowledge expertise
  • Cleanliness and hygiene
  • Item location assistance
  • Stock replenishment
  • Cash handling proficiency
  • Product promotion

Accomplishments

Honor Society for the First Semester at NorthShore Technical College

Timeline

Floor Associate

AutoZone
09.2024 - Current

Line Cook

Bistro Byronz
03.2024 - 05.2024

HVAC Assistant

Private Contractor
07.2023 - 06.2024

Floor Associate

Ace Hardware Stores
06.2023 - 11.2023

Sales Associate

Car Wash Sparkle
12.2020 - 04.2021

Sales Associate

Rouses Supermarket
06.2020 - 03.2023

HVAC - Air Conditioning And Regrigeration

NorthShore Technical College

High School Diploma - General Studies

Manderville High School

Similar Profiles

CREATE PROFILE
Clarence Joseph