Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarence Lyons

Minneapolis

Summary

Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Delivery Assistant/Warehouse Worker

Pella Northland
02.2025 - 06.2025
  • Read load list, production schedule, and customer instructions to determine what items will be moved, gathered, or distributed.
  • Operate RF scanners, cherry pickers, forklifts, and wheeled carts.
  • Load and unload trucks per delivery paperwork.
  • Ensure safe and clean working areas.
  • Follow all safety precautions and wear required PPE.

Package Handler

UPS
02.2023 - 01.2025
  • Operated material handling equipment to ensure efficient package movement.
  • Sorted and organized packages for timely delivery, enhancing workflow efficiency.
  • Monitored inventory levels and reported discrepancies to management for resolution.
  • Trained new team members on safety protocols and operational procedures.
  • Conducted quality checks on packages to ensure accuracy before shipment.
  • Followed safety regulations to maintain safe work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Appliance Installer/Delivery Driver

Foward Final Mile
06.2013 - 02.2023
  • Installed various household appliances, ensuring proper functionality and adherence to safety standards.
  • Collaborated with team members to troubleshoot installation issues and implement effective solutions.
  • Educated customers on appliance features, maintenance practices, and troubleshooting techniques post-installation.
  • Assisted in training new installers on best practices for appliance handling and customer service skills.
  • Maintained accurate records of installations, service requests, and customer feedback for continuous improvement.
  • Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
  • Improved company reputation by providing exceptional customer service during appliance installations.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Ordered parts and maintained adequate inventory.
  • Operated delivery vehicles safely, adhering to traffic regulations and company policies.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Office Furniture Installer

ACI/CFS/Prevolv
07.2010 - 05.2013
  • Installed office furniture systems adhering to safety standards and best practices.
  • Effectively utilized tools like drills, hammers, wrenches, and measuring tapes to achieve precise installations according to manufacturer guidelines.
  • Assembled and installed electronic, electrical and wiring components in modular systems furniture.
  • Uncrated, assembled, installed and repaired furniture and office equipment in customers' homes or offices.
  • Viewed blueprints for accurate staging and proper installation.


Education

No Degree - Business Management

North Hennepin Community College
Minneapolis, MN

Graduate Certificate - Carpentry

Summit Academy OIC
Minneapolis, MN
04-2010

Skills

  • Package handling
  • Valid Driver's license
  • Warehouse operations
  • Forklifts
  • Cherry pickers
  • Blueprint reading
  • RF scanners
  • Hand and power tools
  • Driving 26' box truck
  • Loading and unloading
  • Order picking and processing

Timeline

Delivery Assistant/Warehouse Worker

Pella Northland
02.2025 - 06.2025

Package Handler

UPS
02.2023 - 01.2025

Appliance Installer/Delivery Driver

Foward Final Mile
06.2013 - 02.2023

Office Furniture Installer

ACI/CFS/Prevolv
07.2010 - 05.2013

No Degree - Business Management

North Hennepin Community College

Graduate Certificate - Carpentry

Summit Academy OIC
Clarence Lyons