Proven leader in logistics and team management, excelling in roles at Standard Delivery Incorporated (DHL Contractor) and beyond. Mastered freight handling and fostered team leadership, achieving significant operational cost reductions. Demonstrates exceptional reliability and a positive attitude, ensuring peak warehouse safety and efficiency.
Overview
2025
2025
years of professional experience
Work History
Dock Supervisor
Standard Delivery Incoorporated (DHL Contractor)
Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
Implemented loading dock process and productivity improvements.
Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
Ensured timely shipments by closely monitoring loading and unloading processes.
Loaded trucks and properly secured items to prevent damage during transportation.
Promoted a positive work environment by fostering open communication and resolving conflicts promptly.
Reduced operational costs through effective management of personnel, equipment, and materials.
Delivery Driver
J Neely Incorporated (FedEx Contactor)
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Ramp Agent
Delta Air Lines, Inc
09.2023 - Current
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 4 daily flights.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Delivery Driver
RMAS Enterprises (FedEx Contractor)
01.2017 - 05.2017
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivery Driver
Imani Couriers (FedEx Contractor)
10.2013 - 12.2016
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Education
N/A - General Studies
Gordon College
Barnesville, GA
N/A - General Studies
Forsyth Technical Community College
Winston-Salem, NC
Skills
Shipping and receiving
Warehouse management
Training and coaching
Quality control
Freight handling
Load planning
Staff interaction
Dock safety
Warehouse safety
Loading and unloading
Materials handling
Inventory organization
Forklift and pallet jack use
Positive attitude
Teamwork
Reliability
Team leadership
Timeline
Ramp Agent
Delta Air Lines, Inc
09.2023 - Current
Delivery Driver
RMAS Enterprises (FedEx Contractor)
01.2017 - 05.2017
Delivery Driver
Imani Couriers (FedEx Contractor)
10.2013 - 12.2016
Dock Supervisor
Standard Delivery Incoorporated (DHL Contractor)
Delivery Driver
J Neely Incorporated (FedEx Contactor)
N/A - General Studies
Gordon College
N/A - General Studies
Forsyth Technical Community College
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