Summary
Overview
Work History
Education
Skills
Qualifications
Languages
Timeline
Generic

Clarence Nelson

Indianapolis,Indiana

Summary

Compassionate professional in social services field, known for high productivity and efficiency in task completion. Skilled in client assessment, case management, and crisis intervention. Excel at communication, empathy, and problem-solving to support diverse populations effectively. Highly communicative to personal clients needs, and mental health as well as giving access to solutions to said problems and follow up to help clients further. Demonstrates understanding of cultural backgrounds and sensitivity to others as well.

Overview

6
6
years of professional experience

Work History

Sales Asssociate/Customer Service Cashier

H&M Hennes & Mauritz
Indianapolis, IN
06.2023 - Current

Customer Service Cashier

Sam's Club
Indianapolis, Indiana
08.2022 - 05.2023

Customer Service Representative

Lowes Distribution Center
Indianapolis, Indiana
12.2021 - 08.2022

Customer Service Representative

Walmart
Fishers, IN
09.2018 - 12.2021

Education

Associate Of Social Work - Human Services

Ivy Tech Community College
Indianapolis, Indiana

Skills

  • Grief and bereavement counseling
  • Motivational enhancement therapy
  • Client documentation
  • Trauma-informed therapy
  • Emergency intervention
  • Patient-centered care
  • Structural family therapy
  • Cognitive behavioral therapy
  • Psychosocial assessment
  • Behavioral therapy
  • Family therapy
  • Discharge planning
  • CPR, first aid, AED
  • Violence prevention
  • Service planning
  • Court hearings
  • Community resources
  • Child welfare and protective services
  • Analytical thinking
  • Substance abuse treatments
  • Attention to detail
  • Conflict resolution
  • Boundary setting
  • Therapeutic crisis intervention (TCI)
  • Family case management
  • Assessment skills
  • Aftercare follow up
  • Treatment Planning
  • Multicultural competence
  • Multidisciplinary team collaboration
  • Community outreach expert

Qualifications

  • Social Skills Development and Training
  • Diversity Training and Inclusivity
  • Informed Consent Practices
  • Computer Skills
  • Client Information
  • Therapy-Based Techniques Practices
  • Non-Gender Biased Practices
  • Efficient Communication
  • Practices Plan for Clients' Well-Being and Aftercare

Languages

English
Native/ Bilingual
Spanish
Professional
Japanese
Professional

Timeline

Sales Asssociate/Customer Service Cashier

H&M Hennes & Mauritz
06.2023 - Current

Customer Service Cashier

Sam's Club
08.2022 - 05.2023

Customer Service Representative

Lowes Distribution Center
12.2021 - 08.2022

Customer Service Representative

Walmart
09.2018 - 12.2021

Associate Of Social Work - Human Services

Ivy Tech Community College
Clarence Nelson