Clarence Smith
North Las Vegas,NV
Summary
Dynamic Public health specialist with a proven track record at the Northern Nevada adult mental health services, adept in staff development and problem-solving. Excelled in optimizing resource allocation and managing high-stakes projects, demonstrating exceptional teamwork and verbal communication skills. Achieved quality results under tight deadlines, showcasing a commitment to excellence and strategic planning.
Overview
8
8
years of professional experience
Work History
Product Manager
Smith Painting and Wallcovering
08.2021 - Current
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Successfully managed tight deadlines by skillfully balancing limited timeframes against available human capital while still achieving quality results.
- Optimized resource allocation by assessing project requirements and assigning appropriate personnel.
- Maintained detailed records of all allocated resources, facilitating accurate reporting and forecasting for future projects.
Disability Claims Adjudicator
Northern Nevada Adult Mental Health Services
08.2020 - 07.2021
- Provided exceptional customer service, addressing claimant concerns and guiding them through the process.
- Collaborated with medical professionals to gather crucial information for accurate claim assessments.
- Managed a high volume of cases effectively, prioritizing tasks and meeting strict deadlines consistently.
- Responded to telephone and written inquiries from clients, insurance carriers, claimants, attorneys, repair shops, appraisers, physical damage experts and physicians within statutory requirements.
Consumer Service Assistant
Northern Nevada Adult Mental Health Services
06.2018 - 08.2020
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- compile notes on interactions and devise a plan for consumer to enact during the mental health court proceedings.
Intern
Childen’s Advocacy Alliance
05.2017 - 08.2017
- Collect data for the change in health care, and Its effects on children with disabilities.
- Conduct town hall meetings on recent healthcare topics.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Bachelor of Science - Public Health
University of Nevada, Reno
Reno, NV05-2017
Skills
- Staff development
- Meeting facilitation
- Problem-solving
- Teamwork and collaboration
Timeline
Product Manager
Smith Painting and Wallcovering
08.2021 - Current
Disability Claims Adjudicator
Northern Nevada Adult Mental Health Services
08.2020 - 07.2021
Consumer Service Assistant
Northern Nevada Adult Mental Health Services
06.2018 - 08.2020
Intern
Childen’s Advocacy Alliance
05.2017 - 08.2017
Bachelor of Science - Public Health
University of Nevada, Reno
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