Clarence Smith
New Orleans,LA
Summary
Experienced Restaurant Manager recognized for driving productivity and optimizing operations. Expertise in staff training, inventory management, and delivering exceptional customer service. Proven leadership and communication skills enhance team performance and elevate guest satisfaction.
Overview
2026
2026
years of professional experience
Work History
Restaurant Manager
Raising Cane's Chicken Fingers
New Orleans, LA
05.2021 - Current
- Lead, motivate and coach on shift in order to provide exemplary customer service and boost satisfaction
- Enforce company policies and standards while executing shift management to meet operational and safety standards
- Executed shift tasks using tools and logs to ensure compliance and address issues.
- Updated crew training logs to ensure compliance with safety standards
Restaurant Crew Member
Raising Cane's Chicken Fingers
Ruston, LA
08.2013 - 05.2021
- Delivered exceptional customer service in fast-paced restaurant environment, enhancing customer experience and loyalty.
- Ensured quality products and services in a safe, clean environment, achieving customer satisfaction.
- Trained new crew members on operational procedures and best practices, fostering a knowledgeable and efficient team.
Assistant Band Director
Martin Behrman Charter School
New Orleans, Louisiana
- Coordinated sectional practices, improving student musicianship and fostering teamwork among participants.
- Instructed over 30 adolescents on brass instrument fundamentals, enhancing foundational skills and confidence.
- Collaborated with head band director on concert programming and logistical planning, ensuring successful events.
Education
Some College (No Degree) - Music Performance
Grambling State University
Grambling, LAGrambling, LA
Skills
- Microsoft Suite Skills
- Time management
- Communication
- Problem Solving
- Leadership
- Employee training
- Shift management
- Conflict resolution
Awards
- Raising Cane's Crewmember of the Quarter - 2017, 2019, 2020
- Certified Trainer & Bird Specialist
Timeline
Restaurant Manager
Raising Cane's Chicken Fingers
05.2021 - Current
Restaurant Crew Member
Raising Cane's Chicken Fingers
08.2013 - 05.2021
Assistant Band Director
Martin Behrman Charter School
Some College (No Degree) - Music Performance
Grambling State University