Compassionate Care Manager with extensive experience overseeing patient care plans and collaborating with multidisciplinary teams. Proven track record of enhancing patient outcomes through thorough care assessments and tailored intervention strategies. Expertise in leveraging strong communication and problem-solving skills to boost patient satisfaction and optimize care processes. Committed to fostering a supportive environment that prioritizes patient well-being and promotes effective healthcare delivery.
Work History
Care Manager
1 Year 3 Months
Advance Care Alliance of New York | 07.2025 - Current
Coordinated multidisciplinary teams to ensure comprehensive service delivery for clients.
Conducted regular assessments to monitor client progress and adjust care strategies accordingly.
Developed personalized care plans to address individual client needs and improve quality of life.
Conducted in-person consultations to address health concerns and discuss patient needs.
Care Coordinator
2 Years
The Jewish Board | 07.2023 - 07.2025
Enhanced patient care by developing and implementing comprehensive care plans.
Enhanced communication among healthcare providers, improving coordination of services for patients.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Improved communication among healthcare providers, streamlining the coordination of services for patients.
Coordinated patient appointments and transportation, ensuring timely access to essential medical services.
Monitored progress towards patient goals, adjusting care plans to achieve desired results.
Delivered emotional support for patients and families during difficult times, strengthening resilience and coping skills.
Home Attendant
1 Year 4 Months
Helping U Homecare | 07.2021 - 11.2022
Assisted patients with personal hygiene tasks, ensuring cleanliness and promoting overall wellbeing.
Supported patients with personal hygiene tasks to enhance comfort and promote overall wellbeing.
Facilitated patient mobility by safely transferring them between beds, wheelchairs, and other areas within the home.
Kept living environment clean and organized, minimizing health risks for patients.
Prepared nutritious meals according to dietary restrictions, promoting optimal health for patients.
Assisted with physical therapy exercises to support patient rehabilitation efforts.
Performed various household chores to maintain a safe and clean environment for the patient. including laundry and light cleaning duties while maintaining a safe space for the patient''s recovery process.
Recorded daily observations and progress reports on client condition for effective communication with healthcare professionals.
Education Observation
2 Years 8 Months
School 23 | 09.2019 - 05.2022
Collaborated effectively in team settings, providing support and guidance to enhance group performance.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Fostered positive relationships through respect, friendliness, and a proactive willingness to assist others.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Passionate about learning and committed to continual improvement.
Excellent communication skills, both verbal and written.
Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor Of Arts (B.A.) In Psychology - Psychology
University Ave, City College of New York | NY, NY | 05-2022
GPA: 3.0
Associate In Arts (A.A.) In Early Childhood Education (AECE) - Psychology
Bronx Community College | The Bronx, NY | 05-2019
Skills
Care Planning
HCBS Waivers
CHOICES
CORE
Documentation
Goal Setting
Team Building
Active Listening
Team dynamics
Word
Outlook
PowerPoint
Goal Setting
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Care Manager
Advance Care Alliance of New York
07.2025 - CurrentRead More
Care Coordinator
The Jewish Board
07.2023 - 07.2025Read More
Home Attendant
Helping U Homecare
07.2021 - 11.2022Read More
Education Observation
School 23
09.2019 - 05.2022Read More
Bronx Community College
Associate In Arts (A.A.) In Early Childhood Education (AECE) from Psychology
Read More
University Ave, City College of New York
Bachelor Of Arts (B.A.) In Psychology from Psychology
Read More
References
Deanna De Leon, At Home Friendly Visitor Volunteer, Deleon.deanna@yahoo.com
Alisha Jennings, School 23 Student Observer, Ajennings@yonkerspublicschools.org
Paula B. Montoya, Family Close Friend Lead Teacher Aunt, Pberm29@aol.com