Summary
Overview
Work History
Education
Skills
Timeline
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JOSHUA PITA

Jersey City,NJ

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Skilled bartender with background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Successfully increased bar revenue through effective upselling techniques and efficient inventory management.

Overview

21
21
years of professional experience

Work History

Bartender

Francis Tavern
New York, NY
10.2024 - 01.2025
  • Delivered top-notch service in a fast-paced, historic setting known for its loyal clientele.
  • Crafted a wide array of cocktails and paired beverages to enhance guests' dining experience.
  • Maintained a clean and well-stocked bar, ensuring accurate cash handling, and efficient operations.
  • Built a strong rapport with guests, fostering repeat business and positive customer experiences.
  • Collaborated with management and team members to execute private events seamlessly.

Manager

Zaytinya Restaurant
New York, New York
07.2024 - 10.2024
  • Oversaw daily operations for a high-profile Mediterranean restaurant, ensuring exceptional service and guest satisfaction.
  • Conducted pre-shift meetings to prepare staff with updates on specials, events, and service goals.
  • Managed staff scheduling, inventory control, and purchasing to maintain seamless operations.
  • Resolved guest concerns promptly while maintaining high food and beverage quality standards.
  • Trained and coached team members to enhance performance and service consistency.

Manager

Fire and Oak
Jersey City, NJ
09.2011 - 07.2024
  • Conduct daily pre-shift meetings to brief staff on specials, reservations, and updates, ensuring smooth operations and exceptional service.
  • Direct food and beverage operations, including expediting orders, resolving customer concerns, and maintaining high food quality standards.
  • Perform nightly closing duties, including managing liquor and food inventory, and placing orders as needed.
  • Developed and led customer service training sessions to improve positive customer feedback.

Bartender & Server

Towne Stove and Spirits
Boston, MA
07.2010 - 08.2011
  • Hired as opening staff to provide expert-level fine dining service to high-profile clients, requiring thorough knowledge of the brand concept, strong sales skills, and interpersonal communication proficiency.
  • Mastered and executed corporate training material and techniques to train over 35 new-hire employees.
  • Consistently achieved high guest check averages through suggestive selling, and in-depth menu knowledge.
  • Demonstrated expertise in gourmet food, spirits, and wine pairings, enhancing the dining experience for guests.

Bartender

Casa Romero
01.2009 - 05.2011
  • Conceptualized and developed an innovative cocktail menu, incorporating unique ingredients and creative presentations to enhance customer experience and increase sales
  • Managed the efficient operation of the bar, overseeing daily receipts and maintaining accurate inventory control to ensure optimal stock levels and financial integrity
  • Responsible for nightly restocking of liquors, beers and beverages, ensuring inventory and recharge of restocking liquors, beers, and beverages nightly
  • Assisted in designated duties such as inventory control, ordering of products & cash control

Bartender & Server

Tapeo Restaurant and Tapas Bar
Boston, MA
01.2004 - 12.2008
  • Serviced customers for a 185-person seated, well-known Spanish restaurant in the Back Bay area
  • Served a wider variety of beverages that are skillfully mixed and conducted opening and closing side work
  • Followed company service standards that led to promotion
  • Resolved in a satisfactory and proactive manner all service/product deficiencies in my station
  • Forged well-built relationships with the customers to assist with most recent position

Education

Enrolled in the "Introductory Sommelier Course & Examination" -

Court of Master Sommeliers Americas
New York, NY
09.2018

SSA Sommelier Certification Diploma -

Sommelier Society of America
New York, NY
07.2018

Skills

  • Fluent in Spanish
  • Certified Sommelier
  • Discussing and serving alcoholic beverages
  • Proficient in POSitouch
  • Proficient in Micros
  • Proficient in Focus
  • Proficient in Aloha point-of-sale applications
  • Quality assurance
  • Strong attention to detail
  • Ability to multi-task
  • Skilled at anticipating guest needs
  • Skilled at identifying guest needs
  • Skilled at fulfilling guest needs

Timeline

Bartender

Francis Tavern
10.2024 - 01.2025

Manager

Zaytinya Restaurant
07.2024 - 10.2024

Manager

Fire and Oak
09.2011 - 07.2024

Bartender & Server

Towne Stove and Spirits
07.2010 - 08.2011

Bartender

Casa Romero
01.2009 - 05.2011

Bartender & Server

Tapeo Restaurant and Tapas Bar
01.2004 - 12.2008

Enrolled in the "Introductory Sommelier Course & Examination" -

Court of Master Sommeliers Americas

SSA Sommelier Certification Diploma -

Sommelier Society of America
JOSHUA PITA