Claribel Martinez
New Britain
Summary
Dedicated professional with a proven track record at Molly Maid, excelling in efficient cleaning and team collaboration. Leveraged punctuality and meticulous attention to detail to enhance client satisfaction and workplace hygiene. Achieved significant improvements in cleanliness standards, contributing to a safer and more inviting environment. Expert in employing top safety procedures and cleaning techniques for optimal results.
Overview
2025
2025
years of professional experience
Work History
General Cleaner
Brow Trends
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
- Emptied trashcans and transported waste to collection areas.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
- Maintained a safe working environment by promptly addressing spills and potential hazards.
- Collaborated closely with team members to complete large-scale cleaning projects within established deadlines.
- Increased client satisfaction through meticulous attention to detail in all cleaning tasks performed.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Stylist
Studio Styles
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Organized sales area and work station to showcase products and boost sales.
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
Cosmetologist
Remembranzas Salon
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Applied makeup to clients for special occasions to meet requirements.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Developed new techniques to improve appearance of customer and provide different looks.
- Contributed to salon's social media marketing, creating engaging content that showcased services and attracted followers.
- Customized makeup applications for special events, enhancing clients' satisfaction and boosting word-of-mouth referrals.
- Boosted salon revenue by introducing innovative hair coloring techniques that attracted diverse clientele.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
Housekeeper
Molly Maid
03.2024 - 12.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Dusted picture frames and wall hangings with cloth.
Education
Certificate - Realtor
Aprende Institute
Florida City, FL07.2024
Legal Studies
Universidad De Puerto Rico
Rio Piedras PR05.1983
High School Diploma
Jaime A. Collazo Del Rio
Morovis Pr.05.1977
Skills
- Punctuality
- Waste disposal
- Safety procedures
- Efficient cleaning
- Cleaning and sanitizing
- Housekeeping
- Sweeping and mopping
- Team collaboration
- Interior and exterior cleaning
- Health and safety regulations
- Time management
- Attention to detail
- Multitasking and organization
- Commercial and residential cleaning
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Molly Maid
03.2024 - 12.2024
General Cleaner
Brow Trends
Stylist
Studio Styles
Cosmetologist
Remembranzas Salon
Certificate - Realtor
Aprende Institute
Legal Studies
Universidad De Puerto Rico
High School Diploma
Jaime A. Collazo Del Rio