Claribel Perez Castillo
Saint Francisville,IL
Summary
Compassionate and detail-oriented professional with a background in healthcare, family care, and student support. Skilled in administrative support, accurate recordkeeping, inventory management, and effective communication with adults and children alike. Committed to fostering safe, welcoming environments that support literacy activities, school library operations, and front-office needs, with a ready capability to provide dependable first aid care in accordance with school policies.
Overview
14
14
years of professional experience
Work History
Child Caregiver
Private Household
Saint Francisville, Illinois
09.2021 - Current
- Provided safe, nurturing, and stimulating care for children.
- Provided nurturing and age-appropriate care for children.
- Planned age-appropriate activities such as arts and crafts, games, and educational lessons.
- Engaged children with stories, discussions, and learning activities to enhance literacy skills.
- Supported homework, reading practice, and quiet learning activities.
- Taught basic language and math concepts through play-based learning.
- Facilitated discussions to promote communication development in young children.
- Guided children in activities that strengthened social communication and problem-solving skills.
- Guided children through engaging activities that supported fun learning.
- Set and reinforced rules to build good manners and maintain a safe environment.
- Ensured play areas were safe through consistent monitoring and upkeep.
- Managed multiple tasks at once while staying calm under pressure.
- Gave medication following physician instructions.
- Followed health and safety regulations, including fire drills and first aid procedures.
- Kept play areas and children's belongings clean and organized.
Medical Support Assistant (OA)
Blanchfield Army Community Hospital
Fort Campbell North, Kentucky
07.2023 - 06.2025
- Interviewed and engaged patients to obtain medical history and chief complaints
- Verified accurate patient demographic and insurance information to enter into electronic medical system.
- Educated patients about medications, procedures and physician's instructions.
- Documented notes during patient visits.
- Welcomed patients upon arrival and assisted with check-in procedures. and visitors, verified patient information and scheduled appointments.
- Responded promptly to inquiries from patients or other healthcare providers regarding services offered at the facility.
- Ensured patient privacy by safeguarding sensitive information. and maintained patient confidence by completing and safeguarding medical records.
- Ensured that all required documents are completed accurately prior to submitting them to appropriate departments.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Performed clerical tasks such as answering phones, filing records, scheduling tests and preparing charts.
- Managed patient appointments for Army community hospital clinics and specialty services.
- Ordered office supplies to maintain adequate stock levels for daily operations.
- Responded to incoming calls, providing information and directing inquiries to appropriate staff, recording accurate messages and relaying to designated staff.
- Maintained confidential records and followed HIPAA and military privacy procedures.
Hospice Caregiver
Michael Gray
Clarksville, TN
09.2020 - 01.2021
- Provided palliative care services such as pain management techniques and symptom control measures.
- Administered medications according to physician orders in a timely manner.
- Reminded patients to take prescribed medications or nutritional supplements.
- Monitored vital signs and reported changes in condition to supervisor.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained accurate records of patient care activities including assessments, treatments, medications administered.
U.S Army Service Member
U.S. Department of Defense
Fort Stewart, Georgia
08.2012 - 09.2020
- Facilitated military leadership development initiatives to enhance officer capabilities.
- Assisted with leadership growth and mentoring activities.
- Guided team to achieve collective goals.
- Fostered interdepartmental cooperation to improve communication and resource sharing.
- Collaborated in crafting strategic long-term plans to align with organizational goals.
- Contributed to organizational development initiatives.
- Presented public briefings and speaking sessions.
- Provided security support and awareness training.
- Assisted with operations management tasks.
- Strengthened team bonds through regular collaboration.
- Resolved issues through clear communication.
- Compiled detailed reports on mission progress and outcomes.
- Managed inventory control records and supplies.
- Communicated status updates, incidents, and maintenance needs to supervisors.
- Reported status updates, incidents, and maintenance needs to supervisors.
Education
Master of Healthcare Administration
Austin Peay State University
Clarksville, TN12-2024
Bachelor of Science - Health Care Management
Austin Peay State University
Clarksville, TN05-2023
Associate of Arts - General Studies
American Military University
Charles Town, WV02-2017
Medical Billing And Coding Certificate
DeVry University
Lisle, IL10-2026
Skills
- Childcare
- Medication management
- Child development and supervision
- Storytelling and literacy
- Effective communication
- Verbal and written communication
- Problem-solving skills
- Team collaboration
- Dependability and care
- Organizational skills
- Healthcare administration
- Office administration
- Electronic records management
- Record keeping
- Front desk support
- Materials management
- Language proficiency
- Interpersonal relationships
- Guiding students
- Patience and empathy
Timeline
Medical Support Assistant (OA)
Blanchfield Army Community Hospital
07.2023 - 06.2025
Child Caregiver
Private Household
09.2021 - Current
Hospice Caregiver
Michael Gray
09.2020 - 01.2021
U.S Army Service Member
U.S. Department of Defense
08.2012 - 09.2020
Master of Healthcare Administration
Austin Peay State University
Bachelor of Science - Health Care Management
Austin Peay State University
Associate of Arts - General Studies
American Military University
Medical Billing And Coding Certificate
DeVry University