Summary
Overview
Work History
Education
Skills
Certification
references
Timeline
Generic

Clarice Anderson

Minneapolis,MN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Document Processor

ComputerShare
02.2021 - Current
  • Optimized document control productivity, efficiency and service quality across departments
  • Followed document control procedure in transmitting and receiving documents
  • Used multiple digital platforms to maintain documentation
  • Received general instructions for routine projects and detailed instructions to drive complex projects
  • Implemented scanning or other automated data entry procedures, using imaging devices and document imaging software
  • Operated data capture technology imported digitized documents into document management system
  • Collaborated with team members on complex projects, resulting in consistently high-quality work and client satisfaction.
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Coordinated document exchange between departments, contractors, suppliers and customers.
  • Trained new employees on company-specific procedures and software, increasing their proficiency in document processing tasks.
  • Managed multiple priorities effectively, often working on several projects simultaneously while meeting all deadlines.
  • Prepared support documentation and training materials for end users of document management systems
  • Research missing documentation and follow protocol to return the documentation to proper storage or customer
  • Process incoming documentation by levels of priority, accounts, and individuals interfiling the documentation.
  • Streamlined workflow for faster document processing, leading to improved productivity and time management.

Cashier Manager And pricing associate

Cub Foods
06.2015 - 01.2021
  • Trained employees on POS system functions for smooth front-end operations
  • Assigned breaks for the front end employees
  • Conducted refunds and returns from customers
  • Evaluated performance of cashiers to provide managers with information on appraisals
  • Addressed customer complaints and restored customer satisfaction by quickly resolving concerns
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Promoted a safe working environment with thorough adherence to company policies and safety protocols.
  • Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
  • Collected valuable feedback from customers regarding their shopping experience, identifying areas for improvement and implementing necessary changes to enhance overall satisfaction.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Monitored areas for security issues and safety hazards.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Coordinated promotional price changes, ensuring accurate pricing information at the register level.
  • Conducted price changes within multiple departments
  • Collaborated with department managers to create special sells on select merchandise
  • Supported vendors with displays of their goods and creating listings within our data bases.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Education

Associate In Arts (A.A.) In Graphic Design And Print Media Candidate -

Minneapolis Community And Technical College
Minneapolis, Minnesota
05.2025

High School Diploma -

Washburn High School
Minneapolis, Minnesota
05.2015

Skills

  • Customer Accounts Management
  • Reading Comprehension
  • Quality Assurance
  • Critical Thinking
  • Time Management
  • Business Operations
  • User Training
  • Microsoft Office
  • Document Scanning
  • Proofreading
  • Information Management
  • Project Coordination
  • Organizational Skills
  • Workflow Management
  • Quality Control
  • Attention to Detail
  • Customer Service
  • Multitasking
  • Record Keeping
  • Data Accuracy
  • Standard Operating Procedures
  • Project Support
  • Adobe Creative Suite
  • Visual Design
  • Story Production
  • Layout Standards
  • User Experience Design (UX)
  • Adobe Illustrator

Certification

  • Coursera: Foundations of User Experience (UX) Design certificate
  • Coursera: Start the UX Design Process: Empathize, Define, and Ideate
  • Coursera: Build Wireframes and Low-Fidelity Prototypes
  • Coursera: Fundamentals of Graphic Design
  • Coursera: Conduct UX Research and Test Early Concepts
  • Coursera: Create High-Fidelity Designs and Prototypes

references

  • Danette Reynolds, 507-491-2961, Denetter822@gmail.com
  • Quamel A. Webb, 318-230-3839, wquammel@gmail.com
  • Timothy Her, 651-276-7143, Timothyvher@gmail.com

Timeline

Document Processor

ComputerShare
02.2021 - Current

Cashier Manager And pricing associate

Cub Foods
06.2015 - 01.2021

Associate In Arts (A.A.) In Graphic Design And Print Media Candidate -

Minneapolis Community And Technical College

High School Diploma -

Washburn High School

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Clarice Anderson