Clarice Luyde
Bronx,New York
Summary
Dedicated Office Services Coordinator that has over 20 years of Customer Service experience within the Office Services/ Facilities industry. Maintain professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
21
21
years of professional experience
Work History
Office Service Coordinator
Akin Gump LLP
2019.09 - Current
- Highly skilled Office Services Clerk and Facilities Specialist
- Created department operation manual.
- My duties include but aren’t limited to answering telephones, scheduling meetings via Outlook
- Skilled in reprographics and copy machine maintenance
- Keep supply areas stocked and fulfill any supply request that comes in via email and or phone
- Distributed incoming mail from shipments, couriers and postal delivery to departments within organization.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
- Used scanner and Xerox Software to scan important documents into computer system.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Reviewed files and records to obtain information to respond to customer and client requests.
- Monitored stock of office supplies to report shortages to management.
- Answered calls to address customer inquiries, confirm appointments, and provide appropriate information.
- Handle highly confidential and time sensitive documents
- Process any incoming and outgoing USPS, UPS and FedEx packages
- Prepare and send out interoffice pouches to over 20 different office locations
- Keep office files organized and up to date
- Assist in any office moves
- Furniture setup
- Liaison between building service and facilities
- Allow access to visitors, vendors and outside maintenance
- Provided assistance with conference room setups.
- Prepared computerized correspondence, receipts, bills and checks, using Chrome River.
- Maintained monthly, weekly and daily reports of transaction.
- Operated Quadient metered postage machine to register weight of packages, automatically open letters and apply meter postage on outgoing mail.
- Collaborated with accounting department to ensure timely invoice processing and payment tracking for vendors providing office services.
- Contributed to team effort by accomplishing related tasks as assigned, supporting colleagues during peak workload periods.
- Optimized meeting scheduling processes by maintaining updated calendars for conference rooms.
- Managed office supplies inventory, placing orders proactively to maintain optimal stock levels and reduce downtime due to lack of resources.
- Assisted in coordinating meetings and events, ensuring proper room setup and availability of necessary materials.
- Maintain clean and organized work environment, fostering positive atmosphere conducive to productivity.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
- Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
- Assisted with logistical requirements for events and meetings.
- Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
- Coordinated facility-related safety trainings for employees, ensuring all personnel were knowledgeable about emergency procedures and response protocols.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Assisted with meetings and conference room reservations.
- Oversaw building monitored HVAC system, maintaining functionality of equipment.
- Distributed incoming mail from shipments, couriers and postal delivery to all departments within organization.
Office Service Clerk
Williams Lea Tagg -NYC
2017.07 - 2019.09
- Skilled in the use of fax, mail, phone & and/or digital reprographics equipment
- Familiar with general fax, mail and reprographics procedures
- Ability to handle sensitive and/or confidential documents and information
- Ability to make independent decisions and use problem-solving skills
- Capable of demonstrating exemplary work ethics and professionalism at all times
- Ability to work in fast-paced team environment
- Attention to detail with emphasis on accuracy and quality
- Ability to prioritize work to balance multiple projects and deadlines
- Ability to cultivate and maintain effective working relationships with client, team members, manager and others through excellent verbal and written communication skills
- Exceptional customer service skills
- Intermediate computer skills
- Good organizational skills
- Professional telephone demeanor.
Lead Copy Operator
Lester Schwab Katz & Dwyer LLP - NYC
2012.10 - 2017.01
- Sole Copy operator for law firm of 125 people
- Worked with Canon Image Runners black and white and color
- Adobe PDF converter
- 70% of copy work was via email (PDFs, attachments, CDs etc.) Helped attorneys and partners prepare for trials, depositions and closings
- Fast paced, highly energetic environment
- Dealt with a lot of time sensitive, high priority, copy jobs
- Specializing also in binding spiral, Velo, Acco, and three-hole punch
- Responsible for ordering supplies in the copy center
- Copier repairs, filing, and answering telephones.
Office Service Specialist
Canon Business Services-NYC
2003.06 - 2012.09
- Dispatched messenger request
- Process inventory request made my staff
- Kept supply room stocked and neat
- Assisted when need with mail runs and other mailroom related duties
- Learned reprographics and records department during down time
- Covered in hospitality whenever someone was out
- Placed lunch orders, for staff and meeting when needed
- Kept monthly billing up to date
- Liaison between building security and building maintenance on an as needed basis
- Answered phones, faxing, mail runs to the post office, and court house.
Assistant Manager
Financial Accounting Foundation -CT
2003.06 - 2012.09
- Assisted manager in a small to medium site
- Maintained facility management and facility request
- Placed work orders when needed
- Performed annual inventory of FAF publications
- Became a liaison between vendors when any repairs needed to be done that could not be fixed by myself or staff members
- Set up multiple meeting rooms, for conferences and Board meetings
- Help in kitchen with catered lunches and special events
- Assisted in moves and relocation of employees
- Copy operator, general office duties (i.e
- Answer telephone, faxes, scanning documents, receptionist coverage)
- Maintained a relationship with the office supervisor for supplies and other special orders
- Given the responsibility of managing facilities after a month of being hired
- Kept up the with the ever changing and demanding pace of FAF’s environment Maintained a positive environment and feedback with the client contact and other FAF staff
- Maintained a family environment within the IST staff.
Education
Bachelor of Arts - Business Administration And Management
Strayer University
Washington, DC07.2025
Skills
- Proficient
- Maintaining Office Supplies
- Scheduling appointments
- Telephone inquiries
- Documentation Review
- Data entry expertise
- File Organization
- Customer Service
- Dedicated Team Player
- Relationship Building
- Office Administration
- Prioritizing Work
- Office Management
References
Furnished Upon Request
Timeline
Office Service Coordinator
Akin Gump LLP
2019.09 - Current
Office Service Clerk
Williams Lea Tagg -NYC
2017.07 - 2019.09
Lead Copy Operator
Lester Schwab Katz & Dwyer LLP - NYC
2012.10 - 2017.01
Office Service Specialist
Canon Business Services-NYC
2003.06 - 2012.09
Assistant Manager
Financial Accounting Foundation -CT
2003.06 - 2012.09
Bachelor of Arts - Business Administration And Management
Strayer University
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