Clarice Perry

Work History

Veterans Administration

Canton, OH

08.2011 - 04.2022

Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
Verified patient insurance coverage and collected required co-payments.
Interviewed patients to verify and update clinical and demographic records.
Completed clinical procedures and gathered patient data for interpretation by physician.
Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
Mailed patient appointment letters.
Used software to maintain and record patient data and generate reports.

Sassy Boutique, LLC

Atlanta, GA

04.2004 - 08.2008

Introduced new methods, practices, and systems to reduce turnaround time. Supervised 8 employees.
Spearheaded business-related aims to meet tactical planning initiatives.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as principal stakeholder over organization's complete operations.
Prepared bank deposits and handled business sales, returns and transaction reports.
Put together realistic budgets based upon costs and fees for successfully operating business.
Trained and motivated employees to perform daily business functions.

Veterans Affairs Medical Center

Richmond, VA

04.1985 - 12.2003

Processed documents and materials to disseminate information to appropriate parties.
Booked and prepared meeting rooms, making arrangements for availability of refreshments.
Edited and proofread documents for accuracy and completeness for Medical Journals, New England Journal of Medicine and Gastroenterology etc.
Managed calendars and scheduled appointments to maintain smooth flow of operations.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Maintained filing system and organized customer documents for easy retrieval of information.
Monitored office supplies and made arrangements for restocking of low-stock items.
Interacted with customers by phone, email, or in-person to provide information.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Processed incoming and outgoing mail and packages according to established procedures.
Produced high-quality communications for internal and external use.

Lucy Corr Village

05.1983 - 08.1985

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided direct personal patient observation, care, and assistance to 25 patients per shift in Lucy Corr medical facility.