Clarice Stocks
Dollar General
Warren,MA
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
7
Years of experience
Work History
Assistant Manager
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Uber Eats
2 Years 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Pharmacy Clerk
4 Years 11 Months- Maintained cleanliness and organization of pharmacy workspace to comply with safety regulations.
- Collaborated with team members to streamline workflow and improve service delivery time.
- Handled prescription refills and verification processes, ensuring accuracy in dispensing medications.
- Supported promotional activities by displaying products effectively to increase customer engagement.
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
Personal Care Assistant
2 Years 11 Months- Documented patient progress and reported changes to relevant stakeholders consistently.
- Implemented feedback mechanisms to improve service delivery and client satisfaction levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Auditor
2 Years 11 Months- Prepared detailed audit reports summarizing findings and presenting actionable recommendations to stakeholders.
- Implemented process improvements that increased efficiency in audit cycles and documentation management.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Followed established auditing processes to meet internal and regulatory requirements.
- Communicated with auditee staff to obtain necessary information for audits.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
Assistant Manager
- Collaborated with leadership to implement promotional strategies that increased sales performance.
- Monitored cash handling procedures to ensure accuracy and adherence to company policies.
- Resolved customer inquiries and complaints, fostering a positive shopping environment for patrons.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School or GED
Skills
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Timeline
Uber Eats
01.2023 - 12.2025
Auditor
Wis
01.2022 - 12.2024
Pharmacy Clerk
Barre Family Pharmacy
01.2020 - 12.2024
Personal Care Assistant
Cedar Brook Assisted Living Ware Mass
01.2019 - 12.2021
Assistant Manager
Dollar General
Assistant Manager
Dollar Tree
Quaboag Regional High School
High School or GED