Claridania Abreu
Jersey City,NJ
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Super Maria Beauty Salon
05.2019 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Owner/Operator
Salon Maria
10.2009 - 04.2019
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Developed business plan, processes and procedures to provide superior beauty care to customers.
Education
Bachelor of Science - Accounting And Finance
Universidad Adventista Dominicana
Bonao, DR12.2007
Skills
- Loss Prevention
- Records Management
- Store Organization
- Stock Management
- Customer Relations
- Operations Oversight
- Inventory Control
- Staff Supervision
- Customer Experience
- Attention to Detail
- Inventory Counting
Timeline
Assistant Store Manager
Super Maria Beauty Salon
05.2019 - Current
Owner/Operator
Salon Maria
10.2009 - 04.2019
Bachelor of Science - Accounting And Finance
Universidad Adventista Dominicana
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