Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Keyholder Manager
Torrid
12.2017 - Current
Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
Accepted and processed customer returns.
Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
Maintained visually appealing store environment, guaranteeing a positive shopping experience for customers.
Resolved customer complaints promptly, fostering high levels of satisfaction and loyalty among patrons.
Ensured compliance with all company policies and regulations by conducting regular audits and staff trainings.
Education
Associate of General Studies - General
Northeast State Community College
Blountville, TN
Skills
Store operations
Team Management
Task Delegation
Employee Scheduling
Customer Service
Cash Handling
Computer Proficient
Loss Prevention
Accomplishments
Received several Letters to The President, for recognition by customers for outstanding customer service.
Achieved an organized way of keeping written customer information for Zoom calls by creating a filing system with accuracy and efficiency.