CLARINE MILLER
Los Angeles,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Bank Teller
Wells Fargo
02.2022 - 09.2024
- Responded and assisted customers with account inquiries and updates
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Built and maintained client relationships through quality, personalized interactions
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
Shift Leader/Lead Barista
Starbucks
05.2018 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Beauty Advisor
Sephora
07.2015 - 03.2018
- Finalized purchases and processed payments
- Recommended merchandise based on expert product knowledge and client preferences
- Alleviated product theft by maintaining sales floor and shopper awareness
- Showed customers how to apply makeup and other products to achieve desired looks
- Sold products and services to maintain daily sales goals
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
Education
High School Diploma -
View Park Preparatory Accelerated High School
05.2014
Skills
- Money Handling
- Asset Management
- Problem-Solving
- Relationship Building
- Attention to Detail
- Check Cashing
- Customer Service
- Account Services
- Regulatory Compliance
- Product and Service Sales
Timeline
Bank Teller
Wells Fargo
02.2022 - 09.2024
Shift Leader/Lead Barista
Starbucks
05.2018 - 11.2021
Beauty Advisor
Sephora
07.2015 - 03.2018
High School Diploma -
View Park Preparatory Accelerated High School
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