Claris Tshuma
Austin,TX
Summary
I am friendly, outspoken and curious individual who loves to explore and meet new people.l am an effective communicator who actively listens and ensures that she uses positive language to communicate with others.l pride myself on being honest, patient and resilient, which is a much needed trait especially as l am constantly surrounded by people of different walks in life. Through this program, l hope to explore the American culture which has long fascinated me. I hope to create long lasting networks where l will be able to share my experiences as a young Zimbabwean woman from Africa, learn from other people from diverse backgrounds, as well as open my self to new experiences and different viewpoints.
Overview
11
11
years of professional experience
Work History
Front Desk Agent
Hilton Garden Inn Hotel
09.2024 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Care Assistant
Home services care
04.2023 - 04.2024
- Assisted with physical therapy exercises prescribed by a licensed therapist.
- Provided companionship to patients by talking, listening and engaging in activities such as reading or playing board games.
- Transported patients to appointments or other locations using wheelchairs or stretchers.
- Maintained cleanliness of patient rooms and common areas within the facility.
Caregiver
International Allianca
09.2014 - 12.2017
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Reported concerns to nurse supervisor to promote optimal care.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Provided emotional support to clients during difficult times.
Skills
- Feeding Assistance
- Personal care assistance
Client Confidentiality Microsoft Office Word Excel Power Point and outlook Multitasking Handling administrative tasks Effective communicator Team oriented Friendly
Timeline
Front Desk Agent
Hilton Garden Inn Hotel
09.2024 - Current
Care Assistant
Home services care
04.2023 - 04.2024
Caregiver
International Allianca
09.2014 - 12.2017
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