Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Luna Cano

Houston,TX

Summary

Possesses strong communication and organizational skills, with a proven track record of responding to inquiries and concerns in a timely manner, while maintaining a positive demeanor.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
Houston, Texas
11.2024 - Current
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product inquiries and provided information on promotions.
  • Maintained clean and organized checkout area to enhance shopping experience.
  • Handled cash, credit, and electronic payments accurately during transactions.
  • Resolved customer issues and complaints with professionalism and empathy.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Monitored inventory levels at the register and alerted management of shortages.
  • Followed safety protocols to maintain a secure working environment for customers and staff.

Cashier/Driver through attendant's/Service Crew Member

Whatabuger
Houston, Texas
04.2024 - 11.2025
  • Processed customer transactions accurately and efficiently.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped with purchases and signed customers up for rewards program.

Pizza Maker

Lil Caesars
Houston, Texas
02.2023 - 07.2024
  • Organized storage areas for unused ingredients or supplies.
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
  • Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Stocked shelves with necessary ingredients for making pizzas.
  • Monitored quality of all products served to customers.
  • Used pizza cutter to slice whole pizzas according to customer size specifications.

Cashier

McDonald's
Houston, Texas
01.2022 - 01.2024
  • Processed customer transactions using point-of-sale systems efficiently.
  • Assisted customers with product inquiries and provided information on promotions.
  • Maintained clean and organized checkout area to enhance shopping experience.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Business Management

Lamar University
Beaumont, TX

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Retail management
  • Inventory control
  • Point-of-sale systems
  • Effective communication
  • Problem resolution
  • Sales promotion
  • Payment collection
  • Point of sale proficiency
  • Basic math
  • Cleaning and sanitizing
  • Time management skills
  • Cash management
  • Reliability and punctuality
  • Product restocking
  • Written and verbal communication
  • Customer relations
  • Clear communication
  • Empathy and patience

Certification

  • career certification business concepts
  • elanco fundamentals of animal science certification
  • career certification business management

Languages

Spanish
Limited

Affiliations

  • lashes
  • hair
  • volunteer at a animal shelter

Timeline

Cashier

Walmart
11.2024 - Current

Cashier/Driver through attendant's/Service Crew Member

Whatabuger
04.2024 - 11.2025

Pizza Maker

Lil Caesars
02.2023 - 07.2024

Cashier

McDonald's
01.2022 - 01.2024

Business Management

Lamar University

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