CLARISA GOMEZ
Fort Myers
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HUD Certified Housing Counselor
Habitat For Humanity Of Lee And Hendry Counties
04.2023 - 01.2024
- Improved client financial literacy by conducting comprehensive budget and credit counseling sessions.
- Assisted clients in achieving homeownership by guiding them through the home buying process.
- Developed successful housing action plans, addressing individual client needs and financial goals.
- Empowered clients to make informed decisions on their housing options by delivering educational workshops.
Family Resources Advisor I
Early Learning Coalition of SWFL
02.2015 - 04.2023
- Preform client intake for School Readiness and Voiuntary Prekindergarten services, Review applications, Schedule appointments, Manage waitlist, Provide community referrals, Collect and prepare data, Inbound and outbound calls
Foreclosure Prevention Counselor I
Homeowner Resource Center of Lee County
02.2013 - 01.2015
- Program administrator, Financial Counselor, Determine eligibility, Processing applications, Follow ups, Reconciling funding, Group intake for foreclosure, Facilitating classes/workshops
Homeowner Assistance Counselor I
Fifth Third Bank
03.2010 - 06.2012
- Processing ACH and EFTtransaction, provide assistance to homeowners, Financial advising, qualifying client for repayment plans
Customer Service Representative I
Wachovia Bank
01.2009 - 01.2010
- Process deposits, withdrawalsi loan payments, foreign exchanges, monetary instruments, sale and cross sale in bank products/services
Franchise Owner
Quiznos Subs
01.2008 - 01.2009
- Increased franchise revenue by implementing marketing strategies and promotional events.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Implemented inventory control systems to reduce waste and optimize product ordering processes, thereby improving profitability.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Developed comprehensive, well-organized financial records to maintain accuracy and facilitate efficient business management.
Education
B.A. in Accounting -
Universidad Nacional Pedro Henriquez Urena
Santo Domingo, Dominican RepublicSkills
- Bilingual
- Communication
- Multitasking
- Organization
- Technical Skills
- Dependability
- Initiative and problem solving abilities
- Financial Counseling
- Housing Policy Understanding
Certification
- CCR&R Specialist Level I&I1
- Voluntary Pre-Kindergarten specialist
- HOlneowner education and counseling
Languages
Spanish
Native or Bilingual
Timeline
HUD Certified Housing Counselor
Habitat For Humanity Of Lee And Hendry Counties
04.2023 - 01.2024
Family Resources Advisor I
Early Learning Coalition of SWFL
02.2015 - 04.2023
Foreclosure Prevention Counselor I
Homeowner Resource Center of Lee County
02.2013 - 01.2015
Homeowner Assistance Counselor I
Fifth Third Bank
03.2010 - 06.2012
Customer Service Representative I
Wachovia Bank
01.2009 - 01.2010
Franchise Owner
Quiznos Subs
01.2008 - 01.2009
B.A. in Accounting -
Universidad Nacional Pedro Henriquez Urena
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