Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Clarissa Ball

Louisville,MS

Summary

* Professional with strong background in assembly line operations and manufacturing processes. Known for consistently delivering high-quality results through effective teamwork and adaptability to changing needs. Expertise in operating machinery, adhering to safety protocols, and maintaining productivity standards. Reliable contributor with focus on precision, efficiency, and collaborative success.

* Remote customer service professional with solid experience delivering high-quality support in virtual environment. Reliable team player known for adapting to changing needs and focusing on achieving results. Strong skills in communication, problem-solving, and time management, ensuring efficient and effective service. Employers value dependability, collaborative spirit, and consistent performance.

* Professional with history in remote customer service, skilled at delivering exceptional support and resolving client issues efficiently. Adept at utilizing communication skills and technical proficiency to enhance user experiences and meet organizational goals. Collaborative team player with focus on achieving results and adapting to changing needs.

* Experienced with loading and unloading various types of materials and goods. Utilizes safe and efficient material handling techniques to maintain workflow. Knowledge of warehouse management systems and inventory control.

Overview

1
1
Language
13
13
years of professional experience

Work History

Loader

Tyson Foods
Carthage Ms
05.2024 - Current
  • Trained new staff on equipment operation and safety guidelines, enhancing team performance.
  • Monitored equipment functionality, performed routine maintenance, and reported issues promptly.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Checked accuracy of product packaging and labeling, rectifying any issues.

Work From Home Agent

Startek USA
Louisville, MS
02.2018 - 04.2024
  • Handled customer inquiries through multiple channels, ensuring prompt and accurate responses.
  • Utilized CRM software to track interactions and maintain customer records effectively.
  • Resolved complex issues by collaborating with cross-functional teams to enhance customer satisfaction.
  • Trained new agents on best practices for customer service excellence and system usage.
  • Monitored team performance metrics to identify areas for development and growth opportunities.

Industrial Sewing Machine Operator

Polo Customs Products
Louisville, MS
07.2015 - 01.2018
  • Operated industrial sewing machines to produce high-quality custom products.
  • Ensured adherence to safety protocols while handling equipment and materials.
  • Collaborated with team members to streamline production processes and improve efficiency.
  • Trained new operators on machine setup, maintenance, and operational procedures.
  • Implemented workflow improvements that enhanced productivity within the sewing department.

Line Worker

Pecos Food
Sebastopol, MS
06.2013 - 06.2015
  • Operated machinery to assemble food products efficiently and accurately.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Collaborated with team members to optimize production workflows and reduce downtime.
  • Inspected finished products for quality assurance prior to packaging.
  • Monitored inventory levels of raw materials, reporting shortages promptly.

Education

Bachelor of Science - Bachelor of Science in Healthcare Management

Colorado Technical University
Colorado Springs, CO
11-2026

Associate of Science - Associate of Science in Healthcare Management

Colorado Technical University
Colorado Springs, CO
07-2025

High School Diploma -

Louisville High School
Louisville, MS
05-2012

Skills

  • Warehouse safety
  • Paperwork management
  • Shipping and receiving
  • Stacking and storing
  • Typing speed
  • Phone etiquette
  • Appointment scheduling

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional

Timeline

Loader

Tyson Foods
05.2024 - Current

Work From Home Agent

Startek USA
02.2018 - 04.2024

Industrial Sewing Machine Operator

Polo Customs Products
07.2015 - 01.2018

Line Worker

Pecos Food
06.2013 - 06.2015

Bachelor of Science - Bachelor of Science in Healthcare Management

Colorado Technical University

Associate of Science - Associate of Science in Healthcare Management

Colorado Technical University

High School Diploma -

Louisville High School
Clarissa Ball