Clarissa Bell
Fort Worth,TX
Summary
Personable and eagar recent undergrad looking to start professional career in the human relations field. Passionate about helping others and making a difference. Experienced in both critical managerial duties and laborious associate positions. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Motivated to achieve personal accomplishments to reflect on the company's success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist/HR Assistant
Texas Rehabilitation Hospital of Keller
Keller, TX
02.2021 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained detailed case notes documenting each interaction with clients, ensuring a consistent approach across the care continuum.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Partnered with management team to coordinate phone screenings and on-boarding processes.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Safeguarded patient privacy by adhering to HIPAA regulations during all aspects of case management activities.
Host/Delivery Driver/Server
Outback Steakhouse
Hurst, TX
08.2017 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Served food and beverages promptly with focused attention to customer needs.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Art Assistant
Painting With a Twist
Grapevine, TX
02.2017 - 02.2018
- Assisted in developing creativity and self-expression through various art forms and media.
- Cleaned, organized and restocked studio for upcoming classes.
- Demonstrated painting techniques to help customers better understand lessons.
- Distributed canvases, paints, and brushes to customers in preparation for lesson.
Sales Lead
PacSun
Grapevine, TX
06.2016 - 01.2017
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented loss prevention strategies to minimize shrinkage and safeguard store profits.
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX05.2024
Associate of Arts -
Tarrant County College
North Richland Hills, TX05.2021
High School Diploma -
Central High School
Keller, TX05.2016
Skills
- Administrative Support
- Compassion
- Customer and client relations
- Multitasking
- File Management
- Organization
- Patience
- Problem Solving
- Telephone skills
- Time Management
- Scheduling
- Verbal and written communication
References
- Katrina Sloan (Human Resources Manager at Texas Rehab): 214-435-3640
- Verlin Ricard (Plant Operations Manager at Texas Rehab): 469-822-1519
- Amanda Bench (Outback Proprietor): 817-480-6573
- Ken Firmin (Outback FOH Manager): 817-658-7384
Certification
Conflict Resolution (College of Health and Public Service, UNT)
Timeline
Receptionist/HR Assistant
Texas Rehabilitation Hospital of Keller
02.2021 - Current
Host/Delivery Driver/Server
Outback Steakhouse
08.2017 - 02.2021
Art Assistant
Painting With a Twist
02.2017 - 02.2018
Sales Lead
PacSun
06.2016 - 01.2017
Bachelor of Science - Psychology
University of North Texas
Associate of Arts -
Tarrant County College
High School Diploma -
Central High School