Clarissa Bills
St. Mary’s
Summary
My time spent working with vulnerable populations has helped me attain strong interpersonal communication skills, such as listening, empathizing, building relationships, and problem-solving. In addition, I have also gained strong organizational skills. These enable me to organize, prioritize multiple tasks, develop, implement, and evaluate a wide array of tasks at hand. In anything I do, I try to provide a strong work ethic derived from the knowledge gained through my educational background, my work experience, and my personal values. All in all, I consider myself a highly self-motivated person with the ability to work independently or within a group.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Social Worker Assistant
AMEDISYS HOSPICE
Vienna
07.2024 - Current
- Evaluates patients and their caregivers by conducting a thorough psychosocial assessment related to the patient's illness and environment
- Develops reasonable, specific and measurable goals that support the plan of care, as agreed upon by the patient/caregiver
- Works with interdisciplinary team to ensure all physical and psychosocial needs are met in a timely fashion
- Develops, evaluates, and revises patient care goals in conjunction with the patient and family
- Coordinates goal-directed, cost-effective care for primary patients and demonstrates appropriate use of community resources to deliver comprehensive individualized care
- Communicates with MD, family, and interdisciplinary care providers to clarify care and increase awareness of significant changes in condition in a timely manner
- Maintains effective working relationships with patients/families, referral sources, physicians, community resources and insurance representatives
- Works with hospice team to plan and carry out bereavement support; assesses for complicated grieving and makes appropriate referrals
Director of Social Services
BELMONT HEALTHCARE CENTER
Belmont
02.2024 - 07.2024
- Collaborate with interdisciplinary team, and administration to promote and protect patient rights, dignity, independence, and psychological well-being
- Conduct care plan meetings quarterly, annually, and as need
- Initiate and update as needed the social work portion of residents care plan
- Assure a comprehensive Psychosocial Assessment is completed for each patient that identifies social, emotional, psychological needs and strengths
- Complete BIMS, PHQ9, and social determent assessments quarterly, annually, and when there is a significant change
- Complete the social work portion of MDS
- Issue NOMNC’s to resident or responsible party
- Complete and submit WV PASRR to Atrezzo (Kepro)
- Attend to resident grievances and report suspected abuse and neglect to appropriate agencies
- Conduct the investigation to complete the five day follow up after reporting suspected abuse or neglect
- Plan residents discharge ensuring all needs are met upon exiting the facility
- Communicate and coordinate with Care 360 to arrange dental, vision, audiology, and podiatry appointments
- Educate patients and families regarding their rights and responsibilities, health care decision making/advance directives, effective problem solving, and available community resources
- Provide therapeutic interventions to assist patients to cope with their transition and adjustment to a nursing center and to address behavior or mood problems
Director of Social Services/ Admissions Coordinator
PINE VIEW NURSING AND REHABILITATION CENTER
Harrisville
02.2023 - 02.2024
- Assist as directed with admissions
- Coordinate and track referrals
- Communicate with hospital social workers or other referring party to gain information about potential resident, and coordinate admission
- Submit authorizations for insurance coverage, insurance reviews, complete and submit NOMNC
- Interview residents and/or responsible parties, complete the admissions agreement, resident rights, consent forms, HIPPA information and Advanced Directives
- Interview resident and/or family or responsible party for purpose of completing a psychosocial history and assessment of the resident
- Complete social history, discharge plan, identify problem areas and develop treatment plans and goals
- Give financial counseling to residents and/or family or responsible party regarding Medicare and Medicaid
- Help resident and/or family or responsible party complete LTC Medicaid application and submit to the DHHR
- Orient resident and family members to the facility
- Introduce them to staff and residents
- Familiarize them with the facility and what is available to them
- Integrate social services with other disciplines in the facility in giving care for the residents
- Communicate to other disciplines psychosocial factors which could affect service and care delivered to the resident
- Counsel with residents and/ or family or responsible party about personal or emotional problems
- Provide continuity of care for the resident
- Provide support and counseling for residents and families dealing with death and dying and end of life issues
- Work directly with residents in giving supportive and individualized social services
- Assist and encourage residents in social interactions with other residents, family, and staff
- Attend Team Care Plan Conference meetings and participate in the development of the Interdisciplinary Care Plans
Transitional Living Social Worker
Childrens Home Society of WV
Parkersburg
10.2022 - 02.2023
- Complete referrals and assess the appropriateness of services for young adults. If the client does not meet criteria for the program, complete referrals for the appropriate services and address immediate safety concerns.
- Assess client’s safety, strengths, needs, etc., and set specific attainable goals, which are relevant to the client’s needs and wellbeing.
- Complete on schedule comprehensive assessment, service plans and individual program assessments with clients, plus all other required documentation, and ensure the appropriate implementation of each.
- Explore, procure, coordinate, and utilize appropriate community resources and agency services for clients.
- Provide targeted case management by communicating effectively with and coordinating services with other agencies and services in the best interest of the clients.
- Develop a helping relationship with and provide ongoing direct services to the clients.
- Assist client in securing stable housing, utilities, and employment. As well as, assisting clients with learning essential life skills.
- Transport clients to meetings, appointment etc., when necessary.
- Advocate in the best interest of the client.
- Be available for 24 hour on-call duties.
Shelter Social Worker
Children's Home Society of WV
Parkersburg
07.2019 - 10.2022
- Complete referrals and assess the appropriateness of services for children ages 10-18 in the care of the WV DHHR.
- Completed the intake packet, assessed the client’s behaviors, strengths, needs, etc., and staffed the clients with other shelter employees to ensure they are informed so they are able to provide appropriate care for the youth.
- Complete the Aetna authorization, and submit the packet to the billing department. Complete Aetna continuing stay authorizations monthly.
- Complete the initial assessment and master treatment plans, as well as individual program assessments with clients, plus all other required documentation, and ensure the appropriate implementation of each.
- Set specific, attainable goals relevant to the child’s mental and behavioral health needs.
- Provide individual, supportive counseling sessions with the children weekly, and complete documentation.
- Apply crisis intervention skills, and instruct staff in appropriate intervention, and implementation of services.
- Explore, procure, coordinate, and utilize appropriate community resources and services for clients.
- Provide targeted case management by communicating effectively with, and coordinating services with, other agencies and services in the best interest of the clients. Maintain ongoing communication with the DHHR, juvenile probation, attorneys, schools, families, and Aetna so that all parties involved in the child’s care are up to date on their needs and well-being.
- Advocate for clients and attend court hearings, drug court hearings, MDT meetings, and IEP meetings.
- Assist youth care workers and all other shelter employees to ensure that all of the children’s needs are being met.
Education
Social Work Provisional Licensure Program - None Declared
Concord University
Athens, WW05.2021
Regents Bachelor of Arts - Regents Bachelor of Arts, Emphasis in Psychology
West Virginia University of Parkersburg
Parkersburg, WV12.2017
Board of Governors Associates - Board of Governors
West Virginia University of Parkersburg
Parkersburg, WV05.2015
Diploma - General
St. Mary’s High School
St. Mary’s, WV05.1993
Skills
- Psychosocial assessment
- Care planning
- Interdisciplinary collaboration
- Advance directives
- Crisis intervention
- Community resource utilization
- Case management
- Patient advocacy
- Effective communication
- Discharge planning
Certification
Licenses: Notary Public for the State of West Virginia
Licenses: Licensed Social Worker, West Virginia Board of Social Work
Certifications: Adult and Pediatric first Aid/CPR/AED, American Red Cross
References
- Casandra Arbaugh, RN ADON, 819 ½ 34th Street, Vienna, WV, 26105, 304-588-0358
- Natasha Armstrong, RN DON, 906 30th Street, Parkersburg, WV, 26104, 304-807-4755
- Sarah Hoosier, RN DOO, 2200 Grand Central Ave, Vienna, WV, 26105, 304-615-4323
Timeline
Medical Social Worker Assistant
AMEDISYS HOSPICE
07.2024 - Current
Director of Social Services
BELMONT HEALTHCARE CENTER
02.2024 - 07.2024
Director of Social Services/ Admissions Coordinator
PINE VIEW NURSING AND REHABILITATION CENTER
02.2023 - 02.2024
Transitional Living Social Worker
Childrens Home Society of WV
10.2022 - 02.2023
Shelter Social Worker
Children's Home Society of WV
07.2019 - 10.2022
Social Work Provisional Licensure Program - None Declared
Concord University
Regents Bachelor of Arts - Regents Bachelor of Arts, Emphasis in Psychology
West Virginia University of Parkersburg
Board of Governors Associates - Board of Governors
West Virginia University of Parkersburg
Diploma - General
St. Mary’s High School
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