Clarissa Brown
McArthur,OH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Cashier
Stella's Mercantile
10.2025 - Current
- Enter and manage inventory within the Toast system.
- Enter new employees into the Toast system.
- Greet customers and take cash and credit card payments.
- Count drawer and report any discrepancies.
- Created a standardized form for counting drawer money.
- Create training documents for standardized training.
- General cleaning of store - sweeping, mopping, dusting, and cleaning the restroom.
Records Management Senior Specialist
Ohio University HCOM
01.2017 - Current
- Generate reports within eMedley, PeopleSoft, and Oracle for the purposes of auditing data, registering students with the university and submitting grades.
- Ensure students are meeting graduation requirements.
- Verify completion of student course work in eMedley and Blackboard.
- Verify student compliance with uploading certification records to Salesforce.
- Create and manage course sections, time frames and assign and manage evaluation forms within eMedley.
- Create and manage course sections within PeopleSoft.
- Create section number documents for the purpose of registering students more efficiently.
- Schedule year 3 student assessments through NBOME, aid with testing issues, and enter score data into eMedley and upload to Salesforce.
- Schedule students in eMedley where mass scheduling is appropriate.
- Train faculty, staff, and students on various aspects of the Learning Management System.
- Create standardized training documents.
- Troubleshoot and assist faculty, staff, and students with various issues within the Learning Management System.
- Collaborate with various departments within HCOM for process improvement and recommend updates and customizations to the Learning Management System.
Records Management Associate
Ohio University HCOM
04.2015 - 12.2016
- Credentialed preceptors.
- Printed mail merge documents and labels from Access queries.
- Letter and certificate mailings.
- Data entry and retrieval within Access, eValue, PeopleSoft, and VSAS databases, ensuring records were complete.
- Generated reports within eValue, Access, PeopleSoft and VSAS.
- Imaged, renamed, and uploaded student and preceptor records into eValue and VSAS.
- Formatted, coded, and audited student schedules.
- Created courses within PeopleSoft and enrolled students.
- Entered grades into eValue.
- Verified student information and released student applications in VSAS.
- Created student instructional tutorials.
- Created standardized training documents.
Document Control Specialist/QA Records Specialist
Quidel
07.2009 - 04.2015
- Created new ECO packets for new documents or existing documents that required revision.
- Proofread new and revised documents for spelling and formatting issues.
- Revised current procedural documents for the QA department as necessary.
- Participated in the onboarding and testing of new employees.
- Electronically routed training and documents for approval.
- Oversee the company's off-site record storage facility database.
- Reviewed retention records for completeness (e.g. Operations Batch Sheets, Cell Culture Specification Sheets and Shipping Protocols).
- Imaged, renamed, and uploaded completed records into Windchill.
- Assisted staff with retrieving information from Windchill.
- Ran monthly reports to ensure all equipment within the facility that required calibration or preventative maintenance had been calibrated or serviced.
- Imaged, renamed, and uploaded calibration and service reports into Windchill.
- Updated attributes within the equipment details.
- Created and assigned tasks within Windchill.
- Oversaw and annually audited the Laboratory Notebook process.
- Issued laboratory notebooks, maintained the laboratory notebook process and re-designed the database to be multi-functional by being able to search by notebook or employee sign-outs.
- Lead Internal Auditor - lead an internal audit team to audit internal processes to ensure compliance with FDA and ISO standards and regulations.
- Participated in the corrective and preventative action system (CAPA).
- Safety Committee member - QCARES Committee member - Lean Six Sigma Projects yellow belt team member.
Education
No Degree - Medical Office Management
Tri-County Technical School
Nelsonville06-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Organization and time management
- Problem resolution
Timeline
Cashier
Stella's Mercantile
10.2025 - Current
Records Management Senior Specialist
Ohio University HCOM
01.2017 - Current
Records Management Associate
Ohio University HCOM
04.2015 - 12.2016
Document Control Specialist/QA Records Specialist
Quidel
07.2009 - 04.2015
No Degree - Medical Office Management
Tri-County Technical School