Clarissa Buenrostro

A) Picker

• Picked items for customer orders according to order slips or verbal instructions.
• Operated hand-held scanners to track product movement within the warehouse environment.

B) Stocking

• Restocked shelves with inventory as needed to maintain proper product levels.
• Performed quality checks on all incoming products to ensure they met company standards.

C) Rebin

• dispersed and verified that orders with multiple product met the customers requirements
• ensured that the order was put on the right path for the correct packers

D) Outbound Dock

• Ensure all packages were properly sorted to the correct containers for ground or international transportations and correct local sort location for delivery
• Counted number of boxes or units in loading docks to confirm proper completion of work orders.
• Placed bins, carts and containers in convenient locations to assist with loading efficiency.
• Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
• Placed bracing, straps and other protective devices onto items in transit to prevent damage.
• backup Lead PA

a) coordinated the proper team for the daily work according to the expected volume

• backup Shipping Clerk

a) coordinated all shipment for the trailers to be loaded and sent to their assigned location

E) Ambassador

• Conducted onboarding sessions to orientate new staff members about company policies and procedures.
• Provided feedback on employee performance based on observed results during training sessions.
• Adapted teaching methods according to the needs of individual learners or groups.
• Maintained up-to-date records of trainee progress and provided regular updates to management team.
• Provided constructive feedback and positive reinforcement to keep trainees motivated.

A) Customer Service

• Provided assistance to both the company and customer on information regarding their order from the of sales entry to completed delivery

a. Order maintenance

b. Vendor delays

c. Warehouse discrepancy/updates

• Handled Customer and stock returns

a. Issued return authorization numbers

b. Expedited with vendors to ensue issues were resolved quickly

c. Processed credits as needed

B) Quality Control

• Warehouse point of contact for orders/customers that required special QA check
• Handler of company's/customer's legal documents
• Facilitator of internal website that required QA approval
• Customer's point of contact of failure/corrective action reports or both the warehouse and vendors

C) Trade Compliance Assistance

• Facilitator of all ECCN/EAR/ITAR documents
• Gate keeper of all orders that required government approval

D) Transportaion Assistance

• Develop a close relationship with carriers (UPS/FEDEX/DHL/USPS/etc.)

a) Ensured all urgent deliveries were delivered as promised

b)Ensured lost packages are located and delivered as well as transportation cost were reversed to company/customer.

c)Handled all insurance claims with the carrier if package is lost

• Provided transportation quotes
• Provided domestic/international best method of shipment

E) Administrative Assistance

• Programming
• Instructor
• Produced and updated training documents
• Front desk assistance