Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa B Vasquez

ALBUQUERQUE,NM

Summary

Accomplished and energetic assistant Manager with a solid history of achievement in Management Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Labor, customer service and up sales. Service-oriented management with 6/7 year background in fast pace restaurant Core competencies include customer service ,aces in there places and inspection ready as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Reliable highly trained driven for excellence goal oriented dedicated in high levels of customer service satisfaction. Maintains an orderly and neat store floor at all times.

Overview

15
15
years of professional experience

Work History

Assistant store Manager

Carl's Jr. #7527
05.2017 - Current
  • Safe count each shift
  • Cash register- Doing drops
  • Crew management- placed my aces in there places
  • Inventory- inventory count once a week
  • Dates- Every 4 hours change times change out santi buckets
  • Times- make sure holding products are holding for right time before discarding it
  • Temp logs- making sure temps are correct to prevent food borne illness
  • Ordering- twice a week
  • Scheduling- scheduling correct amount of crew for each shift once a week
  • Customer complaints- Customer is always right do what ever it takes to send the customer on there way weather its free food or refund or both
  • Labor management- Manage the crew to the sales and business of the store
  • Receiving product- receiving truck orders
  • Prep
  • Waste log
  • Up sales
  • Promos
  • Pop set up
  • Line cook
  • Fryers
  • Morning paper work
  • Payroll
  • Inspection ready
  • Deposits
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Inventory stock and reorder when inventory drops to a specified level
  • Instruct staff on how to handle difficult and complicated sales
  • Formulate pricing policies for merchandise, according to profitability requirements
  • Establish credit policies and operating procedures
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Assign employees to specific duties
  • Enforce safety, health, and security rules
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards
  • Review inventory and sales records to prepare reports for management and budget departments
  • Examine products purchased for resale or received for storage to assess the condition of each product or item

Shift lead

Church's Chicken
08.2015 - 05.2017
  • Use computers for various applications, such as database management or word processing
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
  • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Bake, roast, broil, and steam meats, fish, vegetables, and other foods
  • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment
  • Portion, arrange, and garnish food, and serve food to waiters or patrons
  • Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs
  • Coordinate and supervise work of kitchen staff
  • Substitute for or assist other cooks during emergencies or rush periods
  • Bake breads, rolls, cakes, and pastries
  • Plan and price menu items
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Exchange money, credit, and casino chips, and make change for customers
  • Issue receipts, refunds, credits, or change due to customers
  • Count money and audit money drawers
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food
  • Clean and organize eating, service, and kitchen areas
  • Notify kitchen personnel of shortages or special orders
  • Communicate with customers regarding orders, comments, and complaints
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures
  • Relay food orders to cooks
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
  • Collect and return dirty dishes to the kitchen for washing
  • Perform personnel activities such as supervising and training employees
  • Monitor and order supplies or food items and restock as necessary to maintain inventory
  • Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers
  • Wash dishes, glassware, and silverware after meals
  • Arrange tables and decorations according to instructions
  • Train workers in food preparation, and in service, sanitation, and safety procedures
  • Greet and seat guests, and present menus and wine lists
  • Compile and balance cash receipts at the end of the day or shift
  • Perform various financial activities such as cash handling, deposit preparation, and payroll
  • Resolve customer complaints regarding food service
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
  • Forecast staff, equipment, and supply requirements based on a master menu

Care giver

Atrisco Lights Assisted Living
02.2010 - 02.2013
  • Patient vitals
  • Blood pressure
  • Medication
  • Baths
  • Meals
  • House hold shores
  • Transporting patients to appointments

Education

Medical assistant -

ATI Career Training Center
Albuquerque, NM
02.2010

High School Diploma - General studies

Albuquerque High School
Albuquerque, NM
05.2004

Skills

  • Customer and Personal Service
  • Sales and Marketing
  • Administration and Management
  • Active Listening
  • Monitoring
  • Critical Thinking
  • Service Orientation
  • Mathematics
  • Education and Training
  • Time Management
  • Instructing
  • Judgment and Decision Making
  • Persuasion
  • Learning Strategies
  • Clerical
  • Public Safety and Security
  • Production and Processing
  • Quality Control Analysis
  • Operation and Control
  • Troubleshooting
  • Food Production
  • Equipment Maintenance
  • Speaking
  • Complex Problem Solving
  • Writing

Timeline

Assistant store Manager

Carl's Jr. #7527
05.2017 - Current

Shift lead

Church's Chicken
08.2015 - 05.2017

Care giver

Atrisco Lights Assisted Living
02.2010 - 02.2013

Medical assistant -

ATI Career Training Center

High School Diploma - General studies

Albuquerque High School

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Clarissa B Vasquez