Clarissa Cardenas
Wildomar,USA
Summary
Dynamic Shift Manager with over 6 years of experience in scheduling, cash handling, and team management, complemented by a strong background in working with children. Recognized for exceptional organizational skills and a steadfast commitment to delivering high-quality results in fast-paced environments. Proven ability to provide outstanding customer service while adapting to the needs of diverse teams and situations. Experienced Hostess, skilled in managing reservations and fostering a welcoming atmosphere for guests, enhancing capability in customer-centric roles, along with expertise in food expediting and food running to tables with accuracy.
Overview
7
7
years of professional experience
Work History
Hostess/FoodRunner
Red Lobster
Temecula, CA
04.2026 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and waitstaff to ensure smooth service flow.
- Trained new host staff on procedures and customer service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Shift Manager
McDonald's
Murrieta, CA, USA
01.2021 - Current
- Managed at 2 different locations, transferred to help improvise store
- Met Labor and TPCH goals, as well as sales
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Demonstrated knowledge and applied proper food handling standards for visits.
- Developed a deep understanding of customer service principles and customer service best practices.
- Increased overall efficiency during opening shifts by delegating tasks effectively among the team members.
Volunteer
Paloma Elementary School
Temecula, CA, USA
08.2019 - 06.2020
- Enhanced student engagement by implementing interactive and hands-on activities in the classroom.
- Aided classroom management by providing one-on-one support for students requiring additional assistance.
- Participated in group activities with students to build teamwork and build healthy relationships.
- Helped with planning and implementation of school fundraisers to bring in needed monies for school.
- Prepared assignments, organized memos, and letters.
Education
AA - LIBERAL ARTS MATH & SCIENCE
Mt San Jacinto College
Temecula, United States06-2026
HIGH SCHOOL DIPLOMA - undefined
Temecula Valley High School
Temecula, CA06-2022
Skills
- Employee Training and Supervision
- Teamwork and Collaboration
- Spanish Fluency
- POS Inventory System Operation
- Excellent customer relations
- Microsoft Word
- Cash Register Operation
- Phone etiquette
- Food running
- Server support
- Reservation coordination
- Workflow coordination
Languages
Spanish
Native
Timeline
Hostess/FoodRunner
Red Lobster
04.2026 - Current
Shift Manager
McDonald's
01.2021 - Current
Volunteer
Paloma Elementary School
08.2019 - 06.2020
HIGH SCHOOL DIPLOMA - undefined
Temecula Valley High School
AA - LIBERAL ARTS MATH & SCIENCE
Mt San Jacinto College