Clarissa Chenault
Cincinnati
Summary
Seasoned Janitorial Lead with solid experience in maintaining clean and healthy environments. Known for strong leadership skills, ability to train new staff, and adeptness at coordinating cleaning schedules to maximize efficiency. Demonstrated commitment to adhering to safety regulations, resulting in consistently safe workspaces. Made significant contributions in previous roles by improving cleanliness standards and streamlining sanitation processes for improved productivity.
Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success.
Overview
18
18
years of professional experience
Work History
Lead Janitorial
CCM
01.2020 - Current
- Provides general guidance and direction to janitors, monitors work in progress and reviews completed work
- Perform maintenance on all types of floors, tile, terrazzo wood and carpeting
- Dry and wet mop, strip, scrub, wax, polish all types of flooring
- Vacuum assigned area, spot extract machine and scrubber
- Assigned and monitored tasks to janitorial staff, ensuring that all duties were completed in a timely manner.
- Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
- Scheduled daily assignments for janitorial staff to maximize efficiency of resources.
- Maintained records of inventory levels and placed orders when necessary.
- Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms.
- Ensured all equipment was properly maintained and serviced according to manufacturer specifications.
- Coordinated with other departments regarding special event setup and cleanup needs.
- Managed the disposal of trash from buildings according to established guidelines and local laws.
- Performed minor repairs such as replacing light bulbs or fixing broken locks or door handles.
- Reviewed invoices from vendors prior to submitting them for payment approval.
- Supervised the preparation of rooms for events such as conferences or banquets.
- Trained staff to follow team standards and use efficient techniques.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Delegated work to staff, setting priorities and goals.
- Managed team of employees, daily progress reports and overall project planning.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Swept and damp-mopped private stairways and hallways.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- ( Maternity leave and return)
Pizza Maker
Domino's Pizza
07.2019 - 10.2019
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
- Cleaned and sanitized kitchen surfaces and equipment.
- Set aside add-on items for future orders.
- Kept items warm until sold using heat lamps.
- Used grills, deep fryers and griddles to cook food.
- Packaged and bagged cooked food and prepared items.
- Washed and cut ingredients for quick meal assembly.
Fast Food Worker
Burger King
06.2019 - 09.2019
- Greeted customers and took their orders in a friendly and efficient manner.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Replenished beverages throughout shift ensuring availability at all times.
- Received deliveries from vendors including checking off invoices against actual merchandise received.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Collaborated with other team members to ensure timely completion of tasks.
- Kept accurate records of sales transactions for end-of-day reconciliation purposes.
- Operated cash register and received payment from customers in cash or credit form.
- Served orders to customers at windows, counters and tables.
- Processed payments on cash register and counted back bills and change to patrons.
Temp Worker
Surge Staffing
08.2017 - 09.2018
- Provided administrative support to departments, such as filing, data entry, and answering phones.
- Organized office supplies and ensured adequate stock levels were maintained.
- Assisted with the preparation of various reports for management review.
- Scanned documents into digital format for easy retrieval.
- Duration: The length of the contract, including start and end dates
- Hours: The number of hours per week or month expected
- Schedule: The worker's availability
- Compensation: How much the worker will be paid, and how and when they will be paid
- Communication: How the worker will communicate and collaborate with other team members
- Resources: How the worker will access the tools and resources they need
Receptionist/Front Desk/HR
Express Employment Professionals
01.2015 - 07.2017
- New associate/prospect Introduction
- Scheduling/ rescheduling appointments
- Recruiting Calls
- Receptionist - Front office
- Setting up walk-ins/ prospect on online application process in office
- Confirming appointments
- Filing paperwork in designated areas
- Assist in interview (upon request)
- Calls Confirm appointment(s) by via text message/ e-mail
- Recruiting Calls (over phone)
- Complete employee verifications (over phone/Fax)
- Account issue/ handling Clients (Over phone/E-mail)
- Pay Roll Review & Input clients payroll
- E-mail Invoices to clients (upon request)
- Input account information for associates
- Systems Review Online application submitted and scheduling appointments
- Renewal/Updates call to associates that have not been in office in a while
- Documented client calls to staffing consultants
- Document all associates calls
- Janitorial work
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Managed company database and ensured the accuracy of contact information.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Assisted with onboarding of new employees by providing orientation information and support.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Greeted customers, answered general questions and directed to appropriate locations.
Receptionist/Front Desk
YEP! Fitness
04.2011 - 05.2017
- New member/prospect tours
- Scheduling/ rescheduling appointments
- Web announcements (classes etc.)
- Aid trainers
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Updated daily log book with information about visitors entering the premises.
- Organized conference room reservations for meetings or events.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
Assistant Manager
Hookah café
05.2011 - 11.2014
- Closing manager
- Assist manager with daily task, closed at night
- Cashier
- Host/ Server
- Janitorial work
Temp Worker
CFA Staffing
05.2012 - 09.2013
- Correctly pick, package, label, and assemble orders for shipment
- Store picked items properly, restock shelves, and correctly dispose of discarded packing materials
- Perform product quality assurance checks, reporting any damaged or missing products to your manager
Receptionist/Front Desk
Kadase Enterprise
10.2007 - 04.2010
- Packer
- Entry level computer task
- Manage stock inventory
- Label
- Setting up Personal Training session (upon request)
- Confirming appointments
- Warm up member (upon request)
- Calls Confirm appointment(s)
- Membership Sales (over phone)
- Courtesy calls (Invites and thank you calls)
- Account issue/ handling
- Cashier
- Membership sales
- H/R Handle Payroll
- Assist with Hiring/Firing Employees
- Systems Assist in training new front desk/ trainers staff on Data Trak
- Janitorial work
- (Maternity leave and return)
Education
High school diploma -
Our Mother of Mercy
Cincinnati, OH05-2009
Some College (No Degree) - Nursing
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Documentation review
- Computer literacy
- PowerPoint
- Communication skills
- Guest services
- Excel
- Leadership
- Time management
- Microsoft Word
- Outlook
- Typing 40 wpm
- Customer service
- Janitorial process improvement
- Energy conservation
- Waste disposal
- Time management abilities
- Maintain records
- Motivate staff
- Reliability
- Team Leadership
- Equipment Operation
- Cleaning techniques
- Health and safety compliance
- Quality Control
- Timekeeping
- Multitasking Abilities
- Team building
- Record-keeping
- Task Delegation
- Multitasking
- Staff Motivation
- Communication Skills
- Strategic Planning
- Organize work schedules
- Inspect work
- Problem-solving abilities
Assessments
Administrative assistant/receptionist, Completed, 08/24, Using basic scheduling and organizational skills in an office setting
Timeline
Lead Janitorial
CCM
01.2020 - Current
Pizza Maker
Domino's Pizza
07.2019 - 10.2019
Fast Food Worker
Burger King
06.2019 - 09.2019
Temp Worker
Surge Staffing
08.2017 - 09.2018
Receptionist/Front Desk/HR
Express Employment Professionals
01.2015 - 07.2017
Temp Worker
CFA Staffing
05.2012 - 09.2013
Assistant Manager
Hookah café
05.2011 - 11.2014
Receptionist/Front Desk
YEP! Fitness
04.2011 - 05.2017
Receptionist/Front Desk
Kadase Enterprise
10.2007 - 04.2010
High school diploma -
Our Mother of Mercy
Some College (No Degree) - Nursing
Cincinnati State Technical And Community College
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