Summary
Overview
Work History
Education
Skills
Timeline
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Clarissa Diaz

Crowley,TX

Summary

High-energy Receptionist Assistant with top-notch clerical abilities and great people skills. Enthusiastic about helping staff and guests with diverse needs. Maintains impeccable files and protects information security.

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Certified Phlebotomist with broad experience in fast-paced healthcare settings. Skilled in blood collection, specimen processing, and patient interaction to ensure comfort and accuracy during procedures. Demonstrated ability to maintain high standards of safety and hygiene, leading to improved patient satisfaction and efficiency in sample collection processes. Known for strong communication skills and teamwork, enhancing operational flow and patient care.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

Work History

Receptionist Assistant

Classic gmc and Buick
Fort Worth, TX
  • Greeted customers and visitors in a professional manner.
  • Answered incoming calls and routed to appropriate personnel.
  • Scheduled appointments for clients and ensured accuracy of information.
  • Maintained a neat, organized reception area.
  • Assisted with mail sorting and distribution.
  • Provided administrative support to the receptionist.
  • Prepared documents such as invoices, reports, memos, letters, financial statements.
  • Organized filing system for easy retrieval of documents.
  • Responded to customer inquiries via phone or email promptly and courteously.
  • Greeted customers, delivery persons and official representatives.

Package Handler

Amazon
Fort Worth, TX
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.

Education

High School Diploma -

South Hill High School
Fort Worth, TX
05-2022

Phlebotomist Training Specialist
Fort Worth, TX

Skills

  • Multi-line phone system operation
  • Point-of-sale system
  • Mail management
  • Business correspondence writing
  • Proper labeling
  • Blood collection
  • Venipuncture
  • Sample labeling
  • Communication
  • Paperwork processing
  • Patient confidentiality
  • Patient preparation
  • On-site testing
  • Patient support
  • Patient care
  • Venipuncture expertise
  • Venipuncture and capillary puncture
  • Specimen collection and storage
  • Patient assessment
  • Specimen handling
  • HIPAA compliance
  • Medical records review
  • HIPAA
  • Health and safety

Timeline

Receptionist Assistant

Classic gmc and Buick

Package Handler

Amazon

High School Diploma -

South Hill High School

Phlebotomist Training Specialist
Clarissa Diaz