Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Clarissa Espinoza

Houston,Texas

Overview

11
11
years of professional experience

Work History

Recruiter Specialist

ASAP Personnel
Houston, Texas
05.2024 - Current
  • Negotiated salary and benefits packages with candidates.
  • Updated and maintained candidate records in the recruitment database.
  • Conducted in-depth interviews with top candidates to assess skills and fit.
  • Utilized various sourcing methods including social media, job boards, and networking events.
  • Sourced and screened potential candidates for open positions.
  • Explained job duties, compensation and benefits to potential candidates.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Provided feedback to unsuccessful applicants on the status of their applications.
  • Assisted with the onboarding process for new hires.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Collaborated with hiring managers to understand position requirements.

Leasing Professional

Lynd Management
Houston, Texas
06.2023 - 05.2024
  • Assisted in creating marketing materials including flyers, brochures, advertisements.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Processed applications for prospective tenants and conducted background checks.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Conducted follow-up calls with prospects to answer additional questions or discuss lease terms.
  • Prepared and submitted monthly tenant visit logs.
  • Prepared leases for signature by both tenant and management personnel.
  • Received rent payments and tracked transactions in accounting software.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Performed periodic market surveys of comparable properties in order to adjust rental rates accordingly.
  • Organized files for new leases and maintained current files for existing residents.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Ensured apartment availability and rental rates were accurately communicated to potential tenants.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
  • Generated reports related to occupancy numbers, delinquencies, and rents received as requested by management personnel.
  • Managed online postings regarding available units on various websites such as Craigslist or Apartments.com.
  • Monitored rent roll activity on a daily basis to ensure accuracy.
  • Coordinated and followed up on maintenance requests for residents.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted informative and personalized tours, resulting in new leases.
  • Collected payments from residents on a monthly basis according to their lease agreement terms.
  • Greeted prospective tenants and answered questions about the property.
  • Provided tours of available units, models, amenities, and common areas.
  • Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.

Receptionist

ASAP Personnel
Houston, Texas
06.2022 - 06.2023
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Scheduled and confirmed appointments.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Updated daily log book with information about visitors entering the premises.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Recruited candidates for leasing courses.
  • Collected weekly employee timesheets.

Assistant Property Manger

American Landmark
Houston, Texas
06.2021 - 06.2022
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Prepared and submitted monthly tenant visit logs.
  • Assisted property manager in leasing and marketing activities.
  • Handled resident complaints and expedited maintenance requests.
  • Collected first month's rent along with security deposit prior to move-in date.
  • Prepared monthly financial reports for review by the property manager.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Handled security deposit refunds.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Prepared detailed budgets and financial reports for properties.
  • Conducted tours of vacancies with prospective tenants.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
  • Filed evictions for court.
  • Submit purchase orders and property inventory.

Leasing Professional

HM Equity Management
Houston, Texas
06.2017 - 06.2021
  • Assisted in creating marketing materials including flyers, brochures, advertisements.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Processed applications for prospective tenants and conducted background checks.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Conducted follow-up calls with prospects to answer additional questions or discuss lease terms.
  • Prepared and submitted monthly tenant visit logs.
  • Prepared leases for signature by both tenant and management personnel.
  • Received rent payments and tracked transactions in accounting software.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Performed periodic market surveys of comparable properties in order to adjust rental rates accordingly.
  • Organized files for new leases and maintained current files for existing residents.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Ensured apartment availability and rental rates were accurately communicated to potential tenants.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
  • Generated reports related to occupancy numbers, delinquencies, and rents received as requested by management personnel.
  • Managed online postings regarding available units on various websites such as Craigslist or Apartments.com.
  • Monitored rent roll activity on a daily basis to ensure accuracy.
  • Coordinated and followed up on maintenance requests for residents.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted informative and personalized tours, resulting in new leases.
  • Collected payments from residents on a monthly basis according to their lease agreement terms.
  • Greeted prospective tenants and answered questions about the property.
  • Provided tours of available units, models, amenities, and common areas.
  • Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.

Receptionist

Antoine Dental Center
Houston, Texas
06.2014 - 06.2021
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Interviewed patients to complete case histories and intake forms.
  • Answered and managed incoming calls and emails.
  • Prepared correspondence letters for insurance companies related to claims processing.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Organized patient charts prior to each appointment in order to save time during check-in process.
  • Educated patients on proper oral health care instructions and preventive measures.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Gathered medical information, dental health history and vitals from patients.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
  • Ensured that all HIPAA regulations were followed while handling confidential patient information.
  • Responded to inquiries from patients regarding their accounts or dental services offered.
  • Monitored supply levels within the office and ordered new materials as needed.
  • Provided support with front office duties such as photocopying documents or scanning files.
  • Managed front desk operations including scheduling appointments, collecting payments.

Education

High School Diploma -

MacArthur High School
Houston, Texas
06-2014

Skills

  • Interviewing techniques
  • Candidate sourcing
  • Social media recruiting
  • Onboarding coordination
  • Video interviewing
  • Recruitment marketing

Languages

Spanish
Professional

References

References available upon request.

Timeline

Recruiter Specialist

ASAP Personnel
05.2024 - Current

Leasing Professional

Lynd Management
06.2023 - 05.2024

Receptionist

ASAP Personnel
06.2022 - 06.2023

Assistant Property Manger

American Landmark
06.2021 - 06.2022

Leasing Professional

HM Equity Management
06.2017 - 06.2021

Receptionist

Antoine Dental Center
06.2014 - 06.2021

High School Diploma -

MacArthur High School

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Clarissa Espinoza