Clarissa Espinoza
Houston,Texas
Overview
11
11
years of professional experience
Work History
Recruiter Specialist
ASAP Personnel
Houston, Texas
05.2024 - Current
- Negotiated salary and benefits packages with candidates.
- Updated and maintained candidate records in the recruitment database.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Sourced and screened potential candidates for open positions.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Assisted with the onboarding process for new hires.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Sourced, qualified and conducted screening interviews with job candidates.
- Collaborated with hiring managers to understand position requirements.
Leasing Professional
Lynd Management
Houston, Texas
06.2023 - 05.2024
- Assisted in creating marketing materials including flyers, brochures, advertisements.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Encouraged prospective tenants to fill out applications after property tours.
- Processed applications for prospective tenants and conducted background checks.
- Used conflict resolution skills to quickly resolve issues among residents.
- Conducted follow-up calls with prospects to answer additional questions or discuss lease terms.
- Prepared and submitted monthly tenant visit logs.
- Prepared leases for signature by both tenant and management personnel.
- Received rent payments and tracked transactions in accounting software.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Performed periodic market surveys of comparable properties in order to adjust rental rates accordingly.
- Organized files for new leases and maintained current files for existing residents.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Ensured apartment availability and rental rates were accurately communicated to potential tenants.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Generated reports related to occupancy numbers, delinquencies, and rents received as requested by management personnel.
- Managed online postings regarding available units on various websites such as Craigslist or Apartments.com.
- Monitored rent roll activity on a daily basis to ensure accuracy.
- Coordinated and followed up on maintenance requests for residents.
- Conducted background checks on applicants.
- Contacted and followed up with tenants on renewal notices.
- Conducted informative and personalized tours, resulting in new leases.
- Collected payments from residents on a monthly basis according to their lease agreement terms.
- Greeted prospective tenants and answered questions about the property.
- Provided tours of available units, models, amenities, and common areas.
- Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.
Receptionist
ASAP Personnel
Houston, Texas
06.2022 - 06.2023
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Scheduled and confirmed appointments.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Updated daily log book with information about visitors entering the premises.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Developed and maintained a filing system for essential documents, improving office organization.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Recruited candidates for leasing courses.
- Collected weekly employee timesheets.
Assistant Property Manger
American Landmark
Houston, Texas
06.2021 - 06.2022
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Prepared and submitted monthly tenant visit logs.
- Assisted property manager in leasing and marketing activities.
- Handled resident complaints and expedited maintenance requests.
- Collected first month's rent along with security deposit prior to move-in date.
- Prepared monthly financial reports for review by the property manager.
- Collected monthly assessments, rental fees, deposits and payments.
- Handled security deposit refunds.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Prepared detailed budgets and financial reports for properties.
- Conducted tours of vacancies with prospective tenants.
- Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
- Filed evictions for court.
- Submit purchase orders and property inventory.
Leasing Professional
HM Equity Management
Houston, Texas
06.2017 - 06.2021
- Assisted in creating marketing materials including flyers, brochures, advertisements.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Encouraged prospective tenants to fill out applications after property tours.
- Processed applications for prospective tenants and conducted background checks.
- Used conflict resolution skills to quickly resolve issues among residents.
- Conducted follow-up calls with prospects to answer additional questions or discuss lease terms.
- Prepared and submitted monthly tenant visit logs.
- Prepared leases for signature by both tenant and management personnel.
- Received rent payments and tracked transactions in accounting software.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Performed periodic market surveys of comparable properties in order to adjust rental rates accordingly.
- Organized files for new leases and maintained current files for existing residents.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Ensured apartment availability and rental rates were accurately communicated to potential tenants.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Generated reports related to occupancy numbers, delinquencies, and rents received as requested by management personnel.
- Managed online postings regarding available units on various websites such as Craigslist or Apartments.com.
- Monitored rent roll activity on a daily basis to ensure accuracy.
- Coordinated and followed up on maintenance requests for residents.
- Conducted background checks on applicants.
- Contacted and followed up with tenants on renewal notices.
- Conducted informative and personalized tours, resulting in new leases.
- Collected payments from residents on a monthly basis according to their lease agreement terms.
- Greeted prospective tenants and answered questions about the property.
- Provided tours of available units, models, amenities, and common areas.
- Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.
Receptionist
Antoine Dental Center
Houston, Texas
06.2014 - 06.2021
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Interviewed patients to complete case histories and intake forms.
- Answered and managed incoming calls and emails.
- Prepared correspondence letters for insurance companies related to claims processing.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Organized patient charts prior to each appointment in order to save time during check-in process.
- Educated patients on proper oral health care instructions and preventive measures.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Gathered medical information, dental health history and vitals from patients.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Monitored supply levels within the office and ordered new materials as needed.
- Provided support with front office duties such as photocopying documents or scanning files.
- Managed front desk operations including scheduling appointments, collecting payments.
Education
High School Diploma -
MacArthur High School
Houston, Texas06-2014
Skills
- Interviewing techniques
- Candidate sourcing
- Social media recruiting
- Onboarding coordination
- Video interviewing
- Recruitment marketing
Languages
Spanish
Professional
References
References available upon request.
Timeline
Recruiter Specialist
ASAP Personnel
05.2024 - Current
Leasing Professional
Lynd Management
06.2023 - 05.2024
Receptionist
ASAP Personnel
06.2022 - 06.2023
Assistant Property Manger
American Landmark
06.2021 - 06.2022
Leasing Professional
HM Equity Management
06.2017 - 06.2021
Receptionist
Antoine Dental Center
06.2014 - 06.2021
High School Diploma -
MacArthur High School