Clarissa Flores

• Proactively assisted with task completion and coordinated team activities to maintain workflow efficiency, successfully meeting project deadlines and ensuring seamless collaboration among team members.
• Managed complex travel arrangements, including flights, accommodations, and transportation, while handling diverse professional correspondence and maintaining a high level of service for senior executives.
• Provided comprehensive administrative support tailored to the unique needs of senior executives, from scheduling meetings and managing appointments to organizing calendars for optimal time management and task prioritization.
• Prepared, maintained, and securely organized documentation to ensure all records were accurate, up-to-date, and easily accessible, while adhering to strict confidentiality protocols to protect sensitive information.

• Elevated brand awareness through targeted social media strategies that maximized reach and engagement.
• Increased engagement rates by 70% through original, creative content that resonated with audiences.
• Delivered exceptional customer service by responding promptly to user comments and messages.
• Managed and executed marketing initiatives and small projects to drive overall performance.

• Managed social media platforms to maintain a consistent brand voice, developed targeted advertising campaigns to drive traffic and generate leads, and coordinated influencer partnerships to expand brand visibility and reach.
• Streamed content creation processes to improve efficiency, curated a diverse range of content—from blog posts to videos—to engage audience segments, and implemented crisis management strategies to protect brand reputation.
• Conducted regular content audits and social media analysis to refine strategies, optimize posting schedules, and ensure ongoing alignment with brand goals and audience engagement metrics.
• Leaded cross-functional teams to enhance website performance, develop and implement site strategies, and create a robust content strategy.
• Utilized Salesforce Marketing Cloud and other marketing tools to create personalized customer experiences, leveraging data and analytics to inform strategies.

Produced high-quality content for diverse clients, including blog posts, articles, and email campaigns.

• Enhanced SEO strategies to improve search engine rankings and increase organic traffic.
• Collaborated with clients to refine copy based on audience feedback and engagement metrics.
• Crafted engaging posts and visuals aligned with brand voice and campaign objectives.
• Coordinated weekly content schedules across platforms such as Instagram, YouTube Shorts, TikTok, and Facebook.
• Monitored engagement metrics, proposed innovative ideas, and utilized data to enhance performance.