Clarissa Gutierrez
Garden Grove,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Recreation Leader/Receptionist
East Anaheim Community Center
Anaheim, CA
02.2023 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Prepared and prioritized calendars and correspondence.
- Handled incoming calls and directed callers to appropriate department or employee.
Retail Sales Associate
Disneyland Resort
Anaheim, CA
06.2021 - 09.2022
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Handled customer complaints in a professional manner.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Organized displays to attract customers and promote sales.
Family Nanny
Montes family
Los Angeles, CA
02.2019 - 07.2022
- Created daily routines that included naps, meals and playtime.
- Transported children to appointments as needed.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
- Took initiative in researching new ways to engage the children through educational activities outside of the home setting.
- Cooked nutritious meals for the family according to dietary restrictions outlined by parents.
- Read stories aloud nightly before bedtime.
- Provided emotional support during times of stress or transition.
- Facilitated potty training when necessary.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Regulated children's schedules to balance rest, learning and play.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Communicated with parents about daily activities and any concerning behaviors.
- Enforced rules to teach good manners and maintain safe environment.
- Cared for 2 children ages 3 months and a 2year old.
Administrative Assistant
College Proffessor
Santa Ana, CA
08.2019 - 03.2020
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
Cashier
McDonald's
Garden Grove, CA
04.2019 - 09.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the restaurant's products.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Provided excellent customer service
Education
Child Development
Golden West College
Huntington Beach, CASkills
- Bilingual ( Spanish/English)
- Scheduling
- Data Entry
- Appointment Scheduling
- Report Writing
- Research
- Microsoft Word
- Customer Relations
- Writing Reports
- Professional Communication
- Accounting Skills
- Microsoft PowerPoint
- Fast Paced Typing
- Team Leadership
- CPR Certified
Timeline
Recreation Leader/Receptionist
East Anaheim Community Center
02.2023 - Current
Retail Sales Associate
Disneyland Resort
06.2021 - 09.2022
Administrative Assistant
College Proffessor
08.2019 - 03.2020
Cashier
McDonald's
04.2019 - 09.2019
Family Nanny
Montes family
02.2019 - 07.2022
Child Development
Golden West College
Similar Profiles
Priscilla BotelloPriscilla Botello
Volunteer at Downtown Anaheim Community CenterVolunteer at Downtown Anaheim Community Center
PRISMA CHAVEZPRISMA CHAVEZ
Care Coordinator at East Valley community health centerCare Coordinator at East Valley community health center
Tracedia AmersonTracedia Amerson
LPN Charge Nurse at East Arkansas Community CenterLPN Charge Nurse at East Arkansas Community Center