Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa Haley

Fort Worth,TX

Summary

Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.

Overview

13
13
years of professional experience

Work History

Professional Life & Business Development Coach

WOVEN139:XVI
04.2024 - Current
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Connected clients with available resources to improve plan success.
  • Assessed client's personal and financial picture and determined action plan to support start-up, recovery and expansion of business.
  • Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.

Content Designer

CAN YOU HEAR ME NOW
04.2019 - Current
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Completed domain name registrations and maintained website and web hosting account.
  • Developed graphic and image assets for both content and digital marketing efforts.
  • Designed user interface to meet client specifications,
  • Provided front-end website development using WordPress, GoDaddy, Good Baber and other editing software.

Chief Administrative Officer

SKYWARD BOUND SOLUTIONS, LLC
09.2021 - 04.2024


  • Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Promoted collaborative and coordinated planning to achieve goals and objectives.
  • Founded performance- and merit-based evaluation system to assess staff performance.

Trauma Informed Live-In Residential Care Coach

REDEEMED MINISTRIES
04.2020 - 08.2021
  • Reduced recidivism rate by coaching residents to achieve independence in all aspects of their lives while maintaining sobriety
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Provided crisis management and intervention during emergency situations.

Client Relation Specialist

SHIELD BEARER COUNSELING CENTERS
09.2018 - 12.2018
  • Developed rapport and established professional and caring relationships with new and ongoing clients
  • Completed intake interviews with potential clients and determined what counseling services would best meet their needs
  • Assisted Clinical Coordinator and Counselors with administrative duties including (scheduling, filing, copying, sorting, payments, etc.)
  • Logged call information and solutions provided into internal database.

Club Outreach Team Member

HEELS TO HALOS, INC.
02.2017 - 10.2018
  • Built rapport with women in the adult entertainment industry (strip clubs, massage parlors, brothels) and offered resources that would help facilitate them getting out of the adult entertainment industry
  • Prayed with, encouraged, empowered and discipled women transitioning out of the adult entertainment industry by sharing the Gospel of Jesus Christ and the love of God in an experiential way
  • Assisted women in setting attainable goals and taking action steps to meet those goals.

Missionary

DWELLING PLACE CHURCH
02.2015 - 10.2018
  • Met with community leaders to learn about critical needs in the community
  • Collaborated with teams in order to minister the Gospel of Jesus Christ to communities, schools, churches, hospital patients and prison inmates
  • Mentored teams of new missionaries and gave them information and tools to help them overcome cultural barriers
  • Conducted weekly presentations to church leadership to detail progress
  • Worked with teams to construct and model missionary retreat homes and orphanage.

Assistant Manager

THE FOUNDRY BIG & TALL SUPPLY CO.
04.2013 - 02.2015
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Completed administrative duties; scheduling, monthly operational assessments, balancing company purchase credit card, new-hire paperwork, etc.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Child Protective Services Specialist

DEPARTMENT OF FAMILY SAFETY SERVICES
02.2012 - 04.2013
  • Conducted interviews and gathered information from children, parents, service providers, educators and other sources about the existing negligence or abuse case, while maintaining confidentiality.
  • Effectively liaised between law enforcers, mental health facilities personnel and medical personnel to complete investigations and ongoing case management projects.
  • Built and maintained rapport with families and children by addressing and resolving their needs and concerns pertaining to child and family safety.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Maintained detailed case histories, metrics and reports to meet strict standards.

Education

Master of Arts - Psychology

UNIVERSITY OF TEXAS, ARLINGTON
Arlington, Texas
12.2010

Skills

  • Task Delegation
  • Goals and performance
  • Staff Management
  • Attention to Detail
  • Critical Thinking
  • Problem-Solving

Timeline

Professional Life & Business Development Coach

WOVEN139:XVI
04.2024 - Current

Chief Administrative Officer

SKYWARD BOUND SOLUTIONS, LLC
09.2021 - 04.2024

Trauma Informed Live-In Residential Care Coach

REDEEMED MINISTRIES
04.2020 - 08.2021

Content Designer

CAN YOU HEAR ME NOW
04.2019 - Current

Client Relation Specialist

SHIELD BEARER COUNSELING CENTERS
09.2018 - 12.2018

Club Outreach Team Member

HEELS TO HALOS, INC.
02.2017 - 10.2018

Missionary

DWELLING PLACE CHURCH
02.2015 - 10.2018

Assistant Manager

THE FOUNDRY BIG & TALL SUPPLY CO.
04.2013 - 02.2015

Child Protective Services Specialist

DEPARTMENT OF FAMILY SAFETY SERVICES
02.2012 - 04.2013

Master of Arts - Psychology

UNIVERSITY OF TEXAS, ARLINGTON

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