Competent Accounts Receivable Specialist bringing 9 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.
Hi, I’m
Clarissa Harris
AR Specialist
Sanford,Fl
Summary
Overview
10
years of professional experience
Work History
CDR Financial Services
Payment Posting Supervisor
04.2022 - Current
Job overview
- Reconciled documentation against budget requirements and ledgers.
- Maintained team productivity by efficiently scanning, submitting and archiving records.
- Complied with established procedures when approving or rejecting claims.
- Checking each insurance payment for accuracy and compliance with contract discount.
- Calling insurance companies regarding any discrepancy in payments.
- Setting up patient payment plans and work collection accounts.
- Updating cash spreadsheets and running collection reports.
- Posts all payments and adjustments daily
- Contacts payer and initiates request for payment
- Initiates refunds of identified overpayments
- Performs appropriate follow- up with payer for payment
- Prepares Check Registry for all refunds and submits to AP
- Supervises hourly employees in performance of tasks associated with posting from third party payers. Monitors posting processes of posting staff to assure that posting is correct and timely.
- Train, allocate work, and resolve problems among posting personnel.
- Submits underpayments and overpayment information to appropriate Collector for follow-up
- Performs weekly allocation of deposits
- Follows-up to ensure resolution for cash balance error and bank reconciliation
- Research and correct all transactions relating to unapplied cash and any other cashiering transactions needed
Breakthrough Behavior
Intake Supervisor
09.2021 - 03.2022
Job overview
- Oversee the Intake Department
- Run KPI reports
- Making sure that all clients have the necessary paperwork and are placed with the correct BCBA
- Conduct weekly team meetings
- Training of new hires
- Report tracking of leads and clients within the intake process
- Verification of Benefits
- De – escalate and resolve client disputes.
US Anesthesia Partners
AR Collection Specialist /Customer Service Representative
03.2020 - 04.2021
Job overview
- Collaborated with colleagues and support staff to maximize team efficiency.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Responded to customer inquiries and provided detailed account information.
- Maintained accurate records of customer accounts, payments and payment plans.
- Entered client details and notes into system for interdepartmental access and review.
- Worked with customer to create debt repayment plan based on current financial condition.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Researched billing errors and discrepancies to initiate corrective action.
- Established relationships with customers to encourage payment of delinquent accounts.
- Processed debtor payments and updated accounts to reflect new balance.
- Generated and distributed monthly customer statements.
Guide Well Emergency Doctors
Medical Ambassador
07.2018 - 03.2020
Job overview
- Greet patients into facility in warm & professional manner
- Route incoming calls on multi-phone line system from patients/medical facilities to address questions & concerns
- Verification of patient insurance and collection of patient responsibility prior to rooming patients
- Reconciliation of patient accounts & maintaining daily balancing of transactions
- Hourly rounds to ensure quality medicine is being provided to patients
- Cross-trained in medical records & Billing dept
- Readily available to travel to other Guide Well facilities for scheduling needs when short-staffed
- Follow company protocols, corporate compliance, and HIPAA compliant.
Aventus Health
Billing Specialist
04.2017 - 07.2018
Job overview
- Ensure accuracy of insurance claims
- Verify correct ICD-10 and CPT codes
- Productively manages billing for three different hospitals with accuracy
- Effectively resolve claim rejections at the clearing house level
- Accurately apply payments to patient accounts
- Bill claims for an advanced laboratory
- Set up new patient accounts
- Verification of insurance benefits
Education
Keiser University
Associate of Science
University Overview
GPA: 3.85
Skills
- Clinical and Clerical Skills
- Office Management
- Complex account management
- Documentation Skills
- Verbal and written communication
- Customer Service
- Billing and Invoicing
- SYSTEMS:
- Allscripts EMR, Collaborate, Central Reach, Sales Force, Centricity, Xifin, Care Cloud Windows Excel, Word, Avalon
- Billing Adjustments and Refunds
- Statement Issuing
- Negotiation and Resolution
- Best Practices Management
- Customer Loyalty
- High-Volume Environments
- Team Goals
- Bill Processing
- Clerical Support
- Insurance Company Communication
- Management Support
- Understanding Customer Needs
- Insurance Requirements
- A/R Functions
- Client Relationships
- Microsoft Office
- Cash Receipt Posting
Timeline
Payment Posting Supervisor
CDR Financial Services
04.2022 - Current
Intake Supervisor
Breakthrough Behavior
09.2021 - 03.2022
AR Collection Specialist /Customer Service Representative
US Anesthesia Partners
03.2020 - 04.2021
Medical Ambassador
Guide Well Emergency Doctors
07.2018 - 03.2020
Billing Specialist
Aventus Health
04.2017 - 07.2018
Keiser University
Associate of Science
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