Clarissa Hatchel
Boston,Massachusetts
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Justice 4 Housing
Roxbury, Massachusetts
12.2023 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments between clients and customers and internal staff members.
- Compiled data from various sources into organized reports for review by management team.
Homemaker
Self-employeed
Boston, Massachusetts
03.2005 - 12.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Administrative Assistant
Children's Hospital Boston
Boston, Massachusetts
05.2000 - 09.2002
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Education
Associate of Applied Science - Business Management
Bay State Jr. College
Boston, MA05-1989
High School Diploma -
Mario Umana
East Boston, Mass05-1985
Skills
- Microsoft Office
- Calendar management
- Data organization
- Report generation
- Customer service
- Communication skills
Timeline
Administrative Assistant
Justice 4 Housing
12.2023 - Current
Homemaker
Self-employeed
03.2005 - 12.2023
Administrative Assistant
Children's Hospital Boston
05.2000 - 09.2002
Associate of Applied Science - Business Management
Bay State Jr. College
High School Diploma -
Mario Umana
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