Clarissa Hernandez
Port Arthur
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Port Arthur Smiles
02.2023 - 03.2024
- As a dental assistant, I am skilled in providing exceptional patient care and support dental professionals
- I assist with procedures, take and develop x-rays, sterilize instruments and maintain a clean and organized dental environment
- With my strong attention to detail and excellent communication skills, I strive to create a comfortable and positive experience for every patient
- I am dedicated to promoting oral health and contributing to a dental practice.
Patient Care Coordinator
PORT ARTHUR SMILES
07.2021 - 02.2023
- At this dental office I worked as a front desk receptionist and patient care coordinator
- My duties included answering phone calls, making patient appointments and verifying insurances
- I have worked with both Medicaid and PPO insurances
- My experience with working at a two-doctor office has allowed me to multitask in an effective way
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Maintained confidentiality of patient data and condition to safeguard health information.
Customer Associate
La Flor De Michoacan Paleteria Y Neveria
02.2017 - 06.2021
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Assisted in maintaining store cleanliness, contributing to a pleasant customer service
- Assisted with price verifications and implemented adjustments for discounts or promotions.
- Coordinated and oversaw food handling following procedures and sanitation standards.
- Established proper procedures for waste management, sanitation, food handling and safety.
Education
Expected BBA in Communication -
Lamar university
05.2024
Registered Dental Assistant -
Texas academy of general dentistry
11.2023
High School Diploma -
Memorial high school
05.2019
Skills
- Fluent in English and Spanish both verbal and written
- Effective telephone, organizational, written communication and interpersonal skills
- Good typing and communication skills
- Ability to maintain confidentiality and well known of HIPPA policy
- Team oriented and self-motivated
- Knowledge in both Microsoft and Excel
Certification
- RDA - Registered Dental Assistant
- CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant
Port Arthur Smiles
02.2023 - 03.2024
Patient Care Coordinator
PORT ARTHUR SMILES
07.2021 - 02.2023
Customer Associate
La Flor De Michoacan Paleteria Y Neveria
02.2017 - 06.2021
Expected BBA in Communication -
Lamar university
Registered Dental Assistant -
Texas academy of general dentistry
High School Diploma -
Memorial high school
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