Summary
Overview
Work History
Education
Skills
Detailedreferences
Languages
Timeline
Generic

Clarissa Hernandez

Summary

Dedicated and detail-oriented professional seeking an administrative position within state government to leverage organizational skills and commitment to public service.

Overview

8
8
years of professional experience

Work History

Sorter associate

Crocs Warehouse
01.2023 - 05.2024
  • Process, package and ship orders accurately
  • Organize stocks and maintain inventory
  • Inspect products for defects and damages
  • Examine invoice and outgoing shipments
  • Check, verify and fill invoices.
  • Used hand-held scanners to sort items into specific categories.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.

Customer Service Cashier

Lowe's Home Improvement
08.2018 - 12.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Rental Agent

Budget Rent-a-car
06.2016 - 10.2022
  • Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
  • Collected rent and security deposits to provide timely payments to property owners.
  • Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
  • Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment.
  • Enhanced company revenue by upselling additional services and insurance packages to clients.

Education

Diploma -

Del Sol Academy Of The Performing Arts
Las Vegas, NV
2012

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent written and verbal communication
  • Strong organizational and multitasking abilities
  • Customer service-oriented
  • Experience with data entry and record management
  • Comfortable with changing priorities and unexpected challenges

Detailedreferences

Vince Hart

Supervisor

(702)695-2365


Haliah Lee

Supervisor

(702)972-3631


Samantha Charo

Manager

(702)800-9926

Languages

Spanish
Native or Bilingual

Timeline

Sorter associate

Crocs Warehouse
01.2023 - 05.2024

Customer Service Cashier

Lowe's Home Improvement
08.2018 - 12.2022

Rental Agent

Budget Rent-a-car
06.2016 - 10.2022

Diploma -

Del Sol Academy Of The Performing Arts

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Clarissa Hernandez