Summary
Overview
Work History
Education
Skills
Timeline
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Clarissa Hull

Hagerstown,MD

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed as a Sales Associate at Ashley's Furniture. Excelled in fostering client relations and efficiently managing financial transactions. Skilled in Microsoft Outlook and PowerPoint, demonstrating a strong ability to adapt to new technology. Brings a friendly, positive attitude and a commitment to achieving results through teamwork and collaboration. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

13
13
years of professional experience

Work History

Stay at Home Mom

Self Employed
02.2016 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.

Sales Associate

Ashley's Furniture
06.2014 - 10.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Server

Bob Evan's
08.2011 - 03.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Associate of Arts - Social Work

Hagerstown Community College
Hagerstown, MD
06.2016

High School Diploma -

South Hagerstown High
Hagerstown, MD
06.2011

Skills

    Friendly, Positive Attitude

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

    Critical Thinking

    Data Entry

    Customer Relations

    Problem Resolution

    Call center experience

    Complaint resolution

    Payment Processing

    Client Relations

    Microsoft Outlook

    Scheduling

    Appointment Scheduling

    Microsoft PowerPoint

    Filing

    Clerical Support

    Spreadsheets

Timeline

Stay at Home Mom

Self Employed
02.2016 - Current

Sales Associate

Ashley's Furniture
06.2014 - 10.2015

Server

Bob Evan's
08.2011 - 03.2014

Associate of Arts - Social Work

Hagerstown Community College

High School Diploma -

South Hagerstown High

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Clarissa Hull