Clarissa Hynes
Madison
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
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11.2024 - 10.2025
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Processed transactions swiftly, ensuring accuracy in cash handling and register operations.
- Maintained a clean and organized checkout area to enhance customer experience and satisfaction.
- Collaborated with team members to streamline workflows, improving overall service delivery.
Assistant Teacher
Bright Child Learning Center
02.2024 - 08.2025
- Assisted lead teacher in developing lesson plans and classroom activities.
- Supported student learning through individualized instruction and engagement strategies.
- Monitored student progress and provided feedback to enhance understanding.
- Collaborated with parents to discuss student development and address concerns.
Assistant Teacher
CCD Fall River Daycare
03.2022 - 10.2024
- Fostered positive learning environments through effective classroom management techniques.
- Streamlined lesson execution by organizing educational materials and resources.
- Enhanced student engagement by training new staff on classroom best practices.
- Tailored instructional methods to accommodate diverse student learning needs.
Cashier
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10.2022 - 02.2023
- Enhanced customer satisfaction by processing transactions accurately and efficiently.
- Educated customers on promotions and store policies to improve service quality.
- Executed seamless cash, credit, and gift card transactions using point-of-sale systems.
- Trained new cashiers on procedures and best practices for customer service.
Education
High School Diploma -
Moraine Park Technical College
Beaver Dam, WI12-2019
Skills
- Customer service
- Active listening
- Critical thinking
- Parent-teacher communication
- Behavior management
- Lesson planning
- Oral communication
- Learning support
- Skills development
Timeline
Customer Service Representative
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11.2024 - 10.2025
Assistant Teacher
Bright Child Learning Center
02.2024 - 08.2025
Cashier
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10.2022 - 02.2023
Assistant Teacher
CCD Fall River Daycare
03.2022 - 10.2024
High School Diploma -
Moraine Park Technical College